Lead Support Worker

Home Group; Gloucester; On-site; GBP 27,000; Full time

Job summary

Join a leading organization as a Lead Support Worker, where you'll empower customers with complex needs to achieve independent living. With a permanent, full-time role offering a competitive salary, excellent benefits, and a supportive team culture, this is an opportunity to make a real difference.

Benefits

34 days leave, increasing to 39

Health cash plan covering dental and optical

High street discounts

Opportunities for career growth

Support for wellbeing and work-life balance

Qualifications

• Passion for supporting customers to live their best lives.
• Experience in coordinating customer referrals.
• Own vehicle insured for business purposes.

Responsibilities

• Develop and implement support plans with customers.
• Coordinate a small team of Support Workers.
• Assist customers with daily activities such as cooking and budgeting.

Skills

Experience in creating person-centred support plans

Ability to work independently

Resilience

Job description

Lead Support Worker

Location: Cheltenham

Type: Permanent, full-time (37.5 hours per week), working on a rota

Pay: £13.21 per hour (£26,645 per annum) with great benefits including a Health Cash Plan

About the role

As our Lead Support Worker, you will support customers with complex needs to develop skills for independent living. You will create support plans, coordinate a team of Support Workers, and help customers achieve their goals.

Responsibilities

• Develop and implement support plans with customers
• Coordinate a small team of Support Workers
• Assist customers with daily activities such as cooking, shopping, budgeting, and maintaining tenancies
• Conduct risk assessments, support planning, and reviews
• Build rapport through regular chats and catch-ups

Requirements

• Passion for supporting customers to live their best lives
• Experience in creating person-centred support plans
• Experience in coordinating customer referrals
• Ability to work independently, stay calm under pressure, and be resilient
• Own vehicle insured for business purposes (mileage paid)

Additional information

Work pattern includes 5 days out of a 7-day rota, with flexibility required to meet customer needs. Training and team meetings are held regularly, and technology skills are necessary for creating support plans and online learning. An Enhanced DBS check is required, paid for by us.

Our team and culture

Join Debbie, our Senior Client Service Manager, and a passionate team dedicated to supporting young people. We promote diversity and inclusion through internal networks and support systems. We believe in creating a workplace where everyone can be themselves.

Benefits

• 34 days leave, increasing to 39, plus time off for volunteering
• Health cash plan covering dental, optical, prescriptions, and more
• High street discounts on groceries, holidays, and days out
• Opportunities for career growth within the organization
• Support for wellbeing and work-life balance

Apply now to see the full job description and to start your application. If you need adjustments during the process, contact us at [email protected]