Lead Support Worker

Home Group; Cheltenham; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a compassionate Lead Support Worker to empower young adults facing complex housing challenges. In this fulfilling role, you will create personalized support plans and lead a dedicated team to help customers achieve their aspirations for independent living. Your daily efforts will make a profound impact on the lives of those you support, providing them with the skills and confidence they need to thrive. Join a vibrant team that values diversity and collaboration, and enjoy a range of benefits while making a difference in your community.

Benefits

34 days leave including bank holidays

Health cash plan

Over 800 high street discounts

Career growth opportunities

Wellbeing support tools

Qualifications

• Experience in creating person-centred support plans is essential.
• Ability to work independently and collaboratively is crucial.

Responsibilities

• Create and coordinate support plans for customers with complex needs.
• Assist young adults with daily living activities and independence.

Skills

Person-centred support planning

Coordination of support teams

Risk assessment

Resilience under pressure

Initiative

Education

Relevant experience in support work

Tools

Technology for support plans

Job description

Job Description

Lead Support Worker - ( 25150 )

Description

Lead Support Worker

Permanent, full or part time (37.5 hpw if full time), shift pattern with one weekend in three.

Pay: £12.61 per hour (£24,664 per annum [pro rata]) and great benefits including Health Cash Plan.

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex housing needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Supporting Young Adults aged 16-24.
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting, and regular reviews.
• Cuppas, chats, and catch-ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for one of the top ten Great Places to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our team

You’ll join the service manager, Grace, and our Young People's ABS Gloucestershire team. We’re super passionate about what we do! We’re really proud of having a quick turnover of young people moving into their forever homes and are often mentioned for good work in our Home Achievement Program. We’re a supportive bunch who are diverse and enjoy a good get-together.

Job details

• Flexible working hours (or we’re open to agreeing on a work pattern with you).
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• We work on a shift pattern: 07h45 - 15h45, 09h00 - 17h00, 12h15 - 20h15, and one weekend every 3rd week.
• Although we work alone most of the time, we get together regularly in the daytime for training and team meetings.
• Able to use technology for creating and updating support plans, completing online learning, and collaborating with colleagues.
• You’ll need an Enhanced DBS check done, and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+, and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a “me day” to use for whatever you fancy), increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
• Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
• We Grow Our Own colleagues (not literally, of course!). When you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us; that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.

Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at [e-mail]