Lead Student Support Assistant

Basingstoke College of Technology; Basingstoke; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Excellent annual leave

Free onsite parking

Onsite gym

Nursery discounts

Cycle to work scheme

Professional qualifications at no cost

Season ticket loans

Job summary

Basingstoke College of Technology is seeking a Lead Student Support Assistant to coordinate a team of support staff across the college. You will drive inclusive support for students and work closely with tutors to raise teaching standards and learner outcomes.

As a line manager, you will conduct performance reviews, run inductions, mentor staff, and keep team targets on track, while ensuring safeguarding and compliance throughout the student journey.

Qualifications

• Experience delivering inclusive, responsive student support in a college setting.
• Ability to coordinate and mentor a team of support staff.
• Proven track record of improving teaching and learning standards.

Responsibilities

• Deliver inclusive, responsive, and innovative support across the college focused on English/Maths, Curriculum, or Foundation Learning.
• Collaborate with tutors to champion high standards of teaching and learning to ensure student success.
• Lead a team of Student Support Assistants, conducting bi-annual performance reviews, inductions, mentorship, and monitoring targets.

Skills

Team management

Mentorship

Performance reviews

Staff development

Job description

# Lead Student Support AssistantEmployer: Basingstoke College of TechnologyLocation: Basingstoke, HampshireContract Type: PermanentHours: Full Time, Term TimeSalary: £24,892.70Posted: 6th November 2026Expires: 22nd November 2026 11:59 PMStart Date: As Soon As PossibleJob ID: 1583010* Share :* Print**Lead SSA****Student Experience Department****Salary:** £24,892.70 for term-time only (Pro rata from £30,701.00 per annum)**FTE:** 0.810811 (36 weeks per year, 37 hours per week)**Closing Date:** 22/11/2026**Interviews will take place on:** W/C 30/11/2026**Please note:*** Applicants must have current authorisation to work in the UK as we do not offer sponsorship on this role.* This role is employed by Basingstoke College of Technology Professional Services Limited - BPS are a subsidiary of BCoT.* You will be required to show proof of your qualifications before attending an interview. UK ENIC should be used to verify overseas qualification equivalents.* If you are not able to provide English and Maths qualifications as required, you may be asked to complete an assessment.* Holiday restrictions apply within term time.**About the Role:**In this role, you will deliver inclusive, responsive, and innovative support across the college—focusing on our English/Maths, Curriculum, or Foundation Learning departments. Working closely with tutors, you will champion high standards of teaching and learning to ensure every student succeeds in their chosen program.As a manager to a team of Student Support Assistants, you will drive staff development by conducting bi-annual performance reviews, coordinating new staff inductions, providing ongoing mentorship, and keeping team targets on track.**We have some amazing benefits on offer:*** Member of the People's Pension Scheme (subject to eligibility)* Excellent Annual Leave Entitlements, including Bank Holidays and Christmas Closure* Discount on Major Retailers via BCoT App* Free Onsite Parking* Free On-site Gym* Nursery, Restaurants, Barbering & Hair & Beauty Discounts* Season Ticket Loans (restrictions apply)* Cycle to Work Scheme (restrictions apply)* Opportunity to complete professional qualifications relevant to your position at no additional cost (restrictions apply)**Wellbeing:*** Wellbeing Day* Summer Staff Barbeque* Christmas Staff Luncheon* 24 hour access to EAP* Free Annual Flu Jab**About Us!**Basingstoke College of Technology is a leading and well-respected further education college situated in North Hampshire, easily accessible and with excellent transport links to surrounding areas. We provide a wide range of technical training courses, have an extensive apprenticeship programme and an increasing portfolio of Higher Education courses.Basingstoke College of Technology is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The postholder is expected to share this commitment, adhere to all College safeguarding and child protection policies, complete mandatory training, and report any concerns promptly.Extent of Contact with Students: High. This role involves direct, frequent, and regular contact with students, including regulated activity and unsupervised support.BCoT is an equal opportunities employer and we welcome enquiries from everyone and value diversity in our workforce.The college is rated Good by Ofsted, with Outstanding features, has continued to improve since its last inspection and has maintained outstanding financial health for many years.### AttachmentsLead SSA Job Description (3)### Safeguarding Statement:*BCoT is committed to safeguarding and promoting the welfare of all its learners, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate checks, including an enhanced DBS disclosure (payable by BCoT) as well as providing proof of the right to work in the UK.**This post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are \"spent\" unless they are \"protected\" under the DBS filtering rules) in order to assess their suitability to work with children.*