Lead SRE - AWS Platform

Aumni; Greater London; On-site; GBP 120,000 - 170,000; Full time

Job summary

JPMorgan Chase is seeking a Lead Site Reliability Engineer within the IP - Infrastructure Platform to drive resiliency, guide cross-functional teams, and mentor engineers. The role focuses on breaking down complex problems, conducting resiliency design reviews, and acting as a technical lead for medium to large-sized products.

Responsibilities include championing SRE culture, improving reliability with data-driven insights, defining SLIs/SLOs with stakeholders, leveraging enterprise AI to

Qualifications

• Reliability, scalability, performance, security, enterprise system architecture and toil reduction.
• Experience with enterprise AI capabilities for SRE workflows with validation and data sensitivity awareness.
• Observability, monitoring with SLOs/SLIs and telemetry collection.

Responsibilities

• Champions site reliability culture and practices, documents and shares knowledge within your organization.
• Leads initiatives to improve reliability and stability using data-driven analytics to improve service levels.
• Defines service level indicators and collaborates with stakeholders to establish SLOs and error budgets.
• Uses enterprise AI capabilities to accelerate incident triage, troubleshooting and post-incident analysis.
• Serves as the main contact during major incidents and mentors engineers.
• Leads AI-assisted reliability workflows across SDLC with traceability, resiliency, and security controls.

Skills

Python

Java/Spring Boot

.Net

SRE best practices

Observability

CI/CD

Containers

Tools

Kubernetes

Docker

CI/CD tooling

Job description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the IP - Infrastructure Platform, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Consistently models and champions site reliability culture and practices, documents and shares knowledge within your organization via internal forums and communities of practice
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels, proactively identifying and solving technology-related bottlenecks in areas of expertise
• Drives collaboration with your team to identify comprehensive service level indicators and the stakeholder partners to establish reasonable service level objectives and error budgets with your customers
• Uses enterprise-authorized AI capabilities within the work environment to accelerate major-incident triage, troubleshooting, and post-incident analysis, validating outputs and handling operational data according to sensitivity and security requirements.
• Serves as the main point of contact during major incidents for your application and has the skills to identify and solve the issue quickly to avoid financial loss to the business
• Offers a high level of technical expertise within one or more technical domains and provides advice and mentorship to other engineers
• Leads reuse-first adoption of AI-assisted reliability workflows across SDLC/toolchain practices (e.g., CI/CD quality checks, test/validation automation, and operational readiness), ensuring traceability/auditability, resiliency, and security controls.

Required qualifications, capabilities, and skills

• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices
• Fluent in at least one programming language such as: Python, Java/Spring Boot, .Net
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
• Proficient knowledge and experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection
• Proficient with continuous integration and continuous delivery practices and tooling
• Proficient with container and container orchestration
• Experience with troubleshooting common networking technologies and issues
• Advanced knowledge of software applications and technical processes with emerging depth in one or more technical disciplines, and actively self-educates to evaluate and recommend suitable new technologies

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Lead and conduct resiliency design reviews, break up complex problems, and act as a technical lead for medium to large sized products