Data Platform SRE

Testing Site - JPMC; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

JPMorgan Chase in London seeks a Lead Site Reliability Engineer to shape the future of reliability. You will lead a team, design resiliency reviews, and mentor engineers across complex products, aligning technology with business goals.

You will drive observability, SLOs, and incident response, leveraging your deep SRE expertise to reduce toil and improve service levels. This role requires leadership and strong collaboration.

Qualifications

• 10+ years of SRE experience demonstrated in large-scale environments.
• Expertise in reliability, scalability, performance, security, and enterprise architecture.
• Fluency in at least one programming language (e.g., Python, Java, .NET).
• Strong observability skills: SLOs, monitoring, and telemetry with modern tools.
• Experience with CI/CD pipelines and container orchestration.
• Proven ability to mentor and lead engineers through complex problems.
• Ability to teach new languages and collaborate across stakeholders.

Responsibilities

• Demonstrates and champions site reliability culture and practices within your team.
• Leads initiatives to improve reliability and stability using data-driven analytics.
• Collaborates with stakeholders to set SLOs and error budgets with customers.
• Exhibits deep technical expertise and resolves bottlenecks across domains.
• Acts as main contact during major incidents and guides rapid resolution.
• Documents and shares knowledge through internal forums and communities.

Skills

SRE experience

Reliability engineering

Observability

CI/CD

Containerization

Networking fundamentals

Algorithms & data structures

Mentoring

Lead technical influence

Problem decomposition

Education

Bachelor's degree in a relevant field

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitLab

Terraform

ECS

Kubernetes

Docker

Job description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the CT/COGT, youhold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Demonstrable SRE experience (10 years plus)
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as (e.g., Python, Java Spring Boot, .Net, etc.)
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology
• Ability to teach new programming languages to team members
• Ability to expand and collaborate across different levels and stakeholder groups

Preferred qualifications, capabilities, and skills

• Familiarity with SRE activities at platform level