Lead Solutions Consultant

Exponential-e; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Une entreprise de technologie de premier plan recherche un Responsable Technique pour superviser des projets de transformation Cloud principalement axés sur Microsoft. Le candidat retenu supervisera l'ensemble du cycle de vie des projets, de la conception à la mise en service, tout en garantissant des niveaux élevés de satisfaction client et en développant les compétences internes dans les services Cloud.

Qualifications

• Seconde expérience dans la technologie Microsoft, en particulier Cloud et Hybrid.
• Compétences organisationnelles et de planification solides.
• Excellente attention aux détails et capacité à prioriser efficacement.

Responsibilities

• Agir comme responsable technique pour la conception et la livraison de projets Cloud.
• Assurer la satisfaction du client et répondre aux besoins via des solutions Microsoft.
• Fournir un soutien technique sur les projets de migration Cloud.

Skills

Microsoft 365

Cloud Technologies

Hybrid Technology

Project Delivery

Consulting Skills

Networking

Communication

Job description

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• Act as a technical lead, (Leadership) responsible for the design, delivery and handover of large and small IT consulting projects or programmes, relating to cloud and service transformation, primarily with a Microsoft Modern Workplace focus, but also including traditional on-premises Microsoft Windows servers and services.
• Work with product teams and third party vendors to transition new products and services into project delivery
• Work with other technical departments in order to train and build up the knowledge base for Cloud/IT services within Exponential-e Ltd

Key responsibilities for this job:

• Gathering of architecture, design, and presentation of solutions to meet customer needs on primarily Microsoft-focused technology solutions
• Ensure deployment and service objectives are met whilst maintaining a high level of customer satisfaction
• Act as technical point of contact for customers and the sales teams on Cloud Migration and Transformation projects and Microsoft technologies.
• Provide follow-up support in disseminating technical information to the business on specific applications
• Provide subject matter expertise to both technical solution and delivery teams
• Support in the development and scoping of new service opportunities
• Produce high and low-level design documentation in preparation of deploying the solution
• Validate pre-sales designs through due-diligence activities to enable final solution validation
• Assist with and lead practice development activities, including the development of new services, knowledge management, delivery methodologies and tools
• Continuously update your knowledge with regards to key cloud technologies such as Microsoft 365 and Entra
• Ensure that our managed services team is enabled to support any solutions you have delivered by conducting a thorough handover and ensuring the solution has been documented to a sufficiently high standard.
• Assist with the mentoring of colleagues.
• Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member

Knowledge and experience required:

• Strong consulting skills across Microsoft Cloud and Hybrid Technology, particularly Microsoft 365, including experience of most of the following:
• Microsoft Teams (including Phone System and an understanding of Direct Routing)
• Microsoft Entra
• Exchange Online
• Microsoft 365 governance & compliance (Purview)
• Microsoft Defender security suite
• SharePoint and OneDrive for Business
• Strong consulting skills across traditional core Microsoft on-premises technology, including the following:
• Windows Server
• Microsoft Exchange
• Active Directory, DNS, DHCP, Certificate Services and other core workloads
• File Services (DFS/DFS-R/Storage Replica)
• ADFS
• Experience configuring and deploying both Public and Private Cloud solutions, with a focus on migrations.
• Experience of delivering large or complex projects/transformation projects
• Strong organisation and planning skills
• Passionate about technology, especially Microsoft cloud and related technology
• Excellent attention to detail and a strong ability to prioritise efficiently
• Solid understanding of networking
• Highly adaptable and proactive and able to multi-task and able to work well under pressure
• Efficiently communicate both verbally and in written form
• Able to work with and manage delivery partners in diverse project teams

Desirable knowledge and experience in addition to that mentioned above:

• Teams Administrator Associate
• Modern Desktop Admin Associate
• Working knowledge of Microsoft Azure IaaS
• Business continuity concepts and applications
• Knowledge of quality assurance principles, methods, design, testing and implementation