Lead Solution Engineer

Salesforce, Inc..; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Solution Engineer to drive customer transformation through innovative Salesforce solutions. In this role, you will be a key player in the sales cycle, utilizing your technical and sales skills to enhance customer experiences. You'll collaborate with teams to present tailored solutions, address client needs, and lead the technical aspects of the sales process. This is a unique opportunity to join a forward-thinking organization that values career growth and empowers you to make a significant impact in the world of business technology. If you're passionate about technology and eager to help customers succeed, this role is for you.

Qualifications

• Strong understanding of business fundamentals and Salesforce capabilities.
• Proven communication and relationship skills in a dynamic environment.

Responsibilities

• Support account teams with technical and sales skills.
• Lead the technical side of the sales cycle and develop innovative solutions.
• Coordinate and lead the solution cycle in collaboration with other teams.

Skills

Business Fundamentals

Salesforce Product Knowledge

Digital Transformation Strategies

Presentation Skills

Interpersonal Communication

Time Management

Problem Solving

Curiosity about Technology

Education

Experience in Solution Engineering or Consultancy

Salesforce Certifications

Tools

Salesforce Platform

Job description

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Note: By applying to the Solution Engineer posting, recruiters and hiring managers across the organization hiring Solution Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Solution Engineer for Business Services will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities

• Support the account teams with technical and sales skills
• Own the technical solution and orchestrate the various solutions specialists across the sales lifecycle
• Proven ability to bring innovative solutions to life for customers
• Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities
• Define and agree a reference Solution architecture that resonates to the industry
• Ability to lead and bring in relevant skills from the Salesforce ecosystem to support the GTM and solution
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications:

• Strong understanding of Business Fundamentals and how Salesforce can support business capabilities
• Ability to demonstrate an understanding of the value and benefits that Salesforce can provide to customers
• Ability to build and configure demonstration on the platform
• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally

Preferred Qualifications:

• Salesforce Product knowledge and certifications
• Ability to configure and build demonstrations on the Salesforce platform
• Experience with selling too or working within a business services environment