Lead Site Reliability Engineer Squad Lead

Department for Business, Innovation, Science and Trade; Birmingham; Hybrid; GBP 64,000 - 80,000; Full time

Benefits offered by this job

Civil Service pension

25–30 days annual leave

Volunteer days

Learning & development

Professional qualifications & training

Cycle-to-work

Job summary

Department for Business, Innovation, Science and Trade (BIST) seeks a Senior SRE Squad Lead to guide engineers, lead on cloud‑based infrastructure and drive reliability in a hybrid, flexible working environment across the UK.

You will shape platform services, oversee observability, SLIs/SLOs, and CI/CD, while collaborating with product and architecture teams to deliver secure, scalable digital services.

Qualifications

• Proven experience leading, supporting and developing engineers (line management or mentoring).
• Experience with cloud platforms (AWS, Azure, Google Cloud) and modern DevOps/SRE practices.
• Ability to design and implement infrastructure-as-code solutions (Terraform, CloudFormation or similar).
• Ability to write clean, well-tested code in at least one language and improve distributed systems.

Responsibilities

• Lead and support a team of Site Reliability Engineers, setting clear direction and fostering a high-performing culture.
• Collaborate with product, delivery and architecture to ensure platform services meet business needs.
• Provide technical leadership across DevOps/SRE practices and drive reliability improvements.
• Coach and mentor across the Directorate to build a supportive engineering community.
• Design, build and maintain cloud-based infrastructure using IaC; enable observability with metrics, logging and alerting.
• Define and embed SLIs/SLOs and error budgets in a practical, user-focused way.
• Support CI/CD pipelines for safe, frequent delivery and manage incidents with blameless post-incident reviews.
• Ensure security, resilience and compliance are embedded in engineering practices.

Skills

Leadership

Mentoring

DevOps

SRE practices

Cloud platforms

Infrastructure as code

Observability

Communication

Tools

AWS

Azure

Google Cloud

Terraform

CloudFormation

Job description

Become part of a mission-driven digital team helping to build reliable, secure and scalable digital services that support economic growth across the UK.

The Department for Business, Innovation, Science and Trade (BIST), in partnership with Inspire People, is seeking a Senior SRE Squad Lead with experience leading and developing engineers, strong DevOps and Site Reliability Engineering expertise, cloud platform experience, infrastructure-as-code capability and a passion for building resilient distributed systems. Based in London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham or Salford, this permanent Grade 7 opportunity offers hybrid working, flexible working patterns and a salary of £63,824 to £80,158 depending on location (London £67,547 to £83,778) and technical skills assessed at interview.

Shape Reliable Digital Services at the Department for Business, Innovation, Science and Trade (BIST):

Department for Business, Innovation, Science and Trade has a clear mission: to grow the economy by helping businesses invest, innovate, export and grow across the UK. BIST's Digital, Data and Technology (DDaT) directorate develops and operates the tools and services that enable this mission. As a Senior SRE Squad Lead, you will play a key role in leading engineers while remaining hands-on in the design, delivery and continuous improvement of reliable, secure and scalable platform services that underpin critical digital products and services.

As a Senior SRE Squad Lead you will:

• Lead and support a team of Site Reliability Engineers, setting clear direction while fostering an inclusive, collaborative and high-performing team culture.
• Build strong working relationships with product, delivery and architecture colleagues to ensure platform services meet business and user needs.
• Provide technical leadership across DevOps and SRE practices, guiding teams to adopt approaches that support reliability, sustainability and continuous improvement.
• Coach, mentor and support engineers across DDaT, contributing to a supportive and diverse engineering community.
• Design, build and maintain reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches.
• Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management.
• Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic and user-focused way.
• Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes.
• Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture.
• Ensure security, resilience and compliance considerations are understood and embedded into engineering practices.

Essential skills for the Senior SRE Squad Lead include:

• Experience leading, supporting and developing engineers, including line management or strong mentoring experience.
• Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders.
• Experience of working with cloud platforms such as AWS, Azure or Google Cloud, applying modern DevOps and SRE practices.
• Experience designing and delivering infrastructure-as-code solutions using tools such as Terraform, CloudFormation or similar.
• Ability to write clean, maintainable and well-tested code in at least one programming language.
• Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact.

In return, you can expect a flexible working culture, including:

• Flexible hybrid working, typically 2-3 days per week in the office.
• Full-time, part-time and flexible working options.
• A Civil Service pension with an average employer contribution of 27%.
• Annual leave starting at 25 days, rising to 30 days with service.
• Three paid volunteering days every year.
• Learning and development tailored to your role.
• Access to professional qualifications, certifications and technical training.
• An inclusive culture that encourages learning, collaboration and continuous improvement.
• Employee benefits including cycle-to-work and wider Civil Service benefits

Why Join BIST?

This is an opportunity to combine technical leadership with hands-on engineering in a modern cloud environment. You'll work alongside experienced SRE and DevOps professionals, helping shape platform strategy, improve service reliability and support the delivery of critical digital services across government.

The team is actively investing in observability, service-level management, platform automation, developer experience and cloud engineering. You'll join a culture that values collaboration, continuous learning and the freedom to explore new ideas, while making a tangible impact on services used across the Department for Business, Innovation, Science and Trade.

This role requires SC clearance. DBT's requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer withdrawn.