Lead Site Reliability Engineer

ZipRecruiter; Glasgow; On-site; GBP 70,000 - 110,000; Full time

Job summary

A globally recognized firm seeks a Lead Site Reliability Engineer to drive technical excellence within the Risk Technology Team. The role emphasizes leadership in improving service reliability and delivery, mentoring engineers, and addressing technical challenges across applications and platforms. Candidates are expected to have substantial programming and Reliability experience, with a focus on observability tools and practices.

Qualifications

• Experience with troubleshooting common networking technologies.
• Proficiency in CI/CD tools and container orchestration.
• Ability to collaborate across different levels and stakeholder groups.

Responsibilities

• Champion site reliability practices and influence team culture.
• Lead initiatives to enhance application reliability using analytics.
• Act as main contact during major incidents to resolve issues.

Skills

Programming (Python, Java Spring Boot)

Observability (monitoring, telemetry)

Continuous Integration/Delivery

Containerization (Docker, Kubernetes)

Troubleshooting Networking

Education

Formal training in reliability and security

Tools

Grafana

Dynatrace

Prometheus

Splunk

GitLab

Terraform

Job description

Job DescriptionJob Description

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within Risk Technology Team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on reliability, scalability, performance, security, enterprise system architecture, toil reduction concepts and proficient advanced experience
• Fluency in at least one programming such as Python, Java Spring Boot, Unix Shell.
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Geneos, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with troubleshooting common networking technologies and issues
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology and ability to teach new programming to team members
• Ability to expand and collaborate across different levels and stakeholder groups
• Working knowledge on Apache, Tomcats, TomEE.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on and at our company. We do not discriminate on the basis of any protected attribute, including , , , , , , , expression, , marital or veteran status, or , or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ practices and beliefs, as well as mental health or physical needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.