Lead Service Technician

Survitec; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global survival technology provider in Southampton is seeking a Lead Service Technician to ensure the maintenance and servicing of marine safety equipment. This role involves hands-on operational work and leadership of a small team. Ideal candidates will have relevant hands-on servicing experience and demonstrated leadership capabilities. Enjoy excellent employee benefits including 33 days holiday and training opportunities.

Benefits

33 days holiday entitlement

Additional day off for birthday

Company Anniversary Holiday Benefit

Enhanced maternity & paternity package

Cycle to Work Scheme

Life Assurance

Training & Professional Development

Employee Assistance Programme

Qualifications

• Proven hands-on experience in servicing or maintaining equipment, preferably within liferaft operations.
• Demonstrated leadership capability in a senior technician or team lead role.
• Possession of a valid driver’s license and willingness to obtain rope access certification.

Responsibilities

• Open, inspect, test, weigh, repack, and label life-saving equipment.
• Perform maintenance, installations, and repairs of safety equipment.
• Write detailed reports on inspections and tests.

Skills

Hands-on experience in servicing or maintaining equipment

Leadership capability

Attention to detail

Effective communication skills

Flexibility to travel

Job description

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Vacancy Location: Southampton (service based)

Engagement Type: Full-Time, Permanent

The Role:

Survitec, the world’s largest survival technology provider, is looking for a Lead Service Technician to join our Southampton operations team. This role plays a dual function - delivering hands-on servicing of marine safety equipment and providing leadership, coaching, and operational oversight to a small team of technicians. You will help ensure work is completed safely, efficiently, and to the highest quality standards while supporting our continuous improvement culture.

Key responsibilities for the Lead Service Technician role include but are not limited to:

Operational & Technical Work

• Open, inspect, test, weigh, repack, and label life-saving equipment including liferafts and first aid kits.
• Perform maintenance, installations, and repairs of Survitec safety equipment in accordance with quality and safety procedures.
• Diagnose issues and carry out emergency repairs and preventative maintenance inspections.
• Write detailed reports on inspections and tests, submitting for administrative processing.
• Support the testing and setup of new or complex systems within your competence level.
• Follow stores requisition procedures to maintain stock levels and records accurately.
• Lead daily work allocation and support the Service Operations Manager with site opening/closing and safety checks.
• Provide on-the-job coaching, skills development, and assessments for team members.
• Help set monthly schedules with the Service Operations Manager to ensure resource planning.

You will have the opportunity to develop in your role and feel proud of the work you do. Working at Survitec is fast paced but incredibly rewarding.

This is not just another job; this is your career.

About You:

• Proven hands-on experience in servicing or maintaining equipment, preferably within liferaft operations or related safety systems.
• Demonstrated leadership capability through previous experience in a senior technician or team lead role.
• Strong attention to detail, with effective communication skills—both written and verbal.
• Possession of a valid driver’s license and the flexibility to travel as required by the role.
• Willingness to obtain rope access certification, if not already certified.
• Self-motivated with the ability to work both independently and collaboratively, consistently meeting operational targets.

Why You Should Work for Us

• 33 days holiday entitlement (including bank holidays)
• Additional day off to celebrate your birthday
• Company Anniversary Holiday Benefit
• Excellent enhanced maternity & paternity package
• Cycle to Work Scheme
• Life Assurance
• Training & Professional Development
• Employee Assistance Programme

Who are Survitec and what do we do?

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme