Lead Service Technician

JR United Kingdom; Southampton; On-site; GBP 30,000 - 35,000; Full time

Job summary

A marine safety company based in Southampton is seeking a Lead Service Technician to oversee servicing of marine safety equipment while managing a team. Responsibilities include maintenance and repairs, producing reports, coaching team members, and ensuring safety standards. Candidates should have hands-on experience in equipment servicing and leadership skills. The position offers competitive salary and benefits, including 33 days of holiday.

Benefits

33 days holiday

Additional day off for your birthday

Enhanced maternity & paternity packages

Cycle to Work Scheme

Life Assurance

Employee Assistance Programme

Qualifications

• Proven hands-on experience in servicing or maintaining equipment.
• Demonstrated leadership experience in a senior technician or team lead role.
• Full, valid driver’s license and flexibility to travel when required.

Responsibilities

• Open, inspect, test, and label life-saving equipment.
• Carry out maintenance and repairs of marine safety equipment.
• Allocate daily work and support the Service Operations Manager.

Skills

Hands-on equipment servicing

Leadership experience

Attention to detail

Communication skills

Job description

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Vacancy Title: Lead Service Technician
Location: Southampton (service based)
Engagement Type: Full-Time, Permanent
Salary: £30,000 £35,000 per annum

The Role
We are seeking a Lead Service Technician to join our operations team in Southampton. This role combines hands-on servicing of marine safety equipment with leadership responsibilities for a small team of technicians. You will ensure work is completed safely, efficiently, and to the highest quality standards while fostering a culture of continuous improvement.

Key Responsibilities

Operational & Technical Work

Open, inspect, test, weigh, repack, and label life-saving equipment, including liferafts and first aid kits.

Carry out maintenance, installations, and repairs of marine safety equipment in accordance with quality and safety procedures.

Diagnose faults, undertake emergency repairs, and perform preventative maintenance inspections.

Produce detailed inspection and test reports for administrative processing.

Assist with testing and commissioning of new or complex systems within your competence level.

Follow stores requisition procedures to maintain accurate stock levels and records.

Allocate daily work and support the Service Operations Manager with site opening/closing and safety checks.

Provide on-the-job coaching, skills development, and assessments for team members.

Support monthly scheduling to ensure effective resource planning.

About You Essential Criteria

Proven hands-on experience in servicing or maintaining equipment, ideally within liferaft operations or related safety systems.

Demonstrated leadership experience in a senior technician or team lead role.

Strong attention to detail and effective written/verbal communication skills.

Full, valid drivers licence and flexibility to travel when required.

Willingness to obtain rope access certification (if not already certified).

Self-motivated, with the ability to work independently and collaboratively while meeting operational targets.

What We Offer

33 days holiday (including bank holidays)

Additional day off for your birthday

Enhanced maternity & paternity packages

Cycle to Work Scheme

Life Assurance

Employee Assistance Programme

How to Apply
Please click the Apply button to submit your application.