Lead Service Designer.

Salt Digital Recruitment; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An innovative healthcare organization is seeking a Lead Service Designer to join their dynamic team. This role offers the opportunity to work on impactful projects, including Vaccine and Pharmacy Services, while influencing and mentoring others in a user-centered design environment. As a Lead Service Designer, you will collaborate with service managers to develop design concepts and set the direction for the newly formed UCD Team. This hybrid position allows for flexibility, with only two days required in the office each month. If you are passionate about service design and looking to make a difference in healthcare, this is the perfect opportunity for you.

Qualifications

• Significant experience in service design with a strong focus on user-centered principles.
• Proven ability to lead and mentor teams in complex project environments.

Responsibilities

• Develop design concepts in collaboration with service managers and programme directors.
• Lead delivery of complex service and product design projects.

Skills

Service Design

User-Centered Design

Coaching and Mentoring

Agile Methodologies

Digital Systems Analysis

Team Leadership

Job description

Service Designer Required to work for a Healthcare organisation based in Wales, this is a day rate contract and paying £250 per day – Inside IR35. Hybrid role – 2 days per month in the office.

Job Background

• A Lead Service Designer is an experienced designer who works with minimal support and can influence and mentor others.
• You will work with service managers and programme directors to develop design concepts.
• A Lead Service Designer will potentially have responsibility across complex services and may be involved with Vaccine and Pharmacy Services.
• You will help set direction and embed good practice within the newly formed UCD Team.

Essential Criteria:

• Significant experience of working in a service designer role.
• Experience applying highly developed specialised knowledge, supported by pertinent theoretical knowledge and applicable practical experience, across a range of work methods and practices.
• Proven experience in the analysis and design development of digital systems.
• Experience in coaching and mentoring staff; specifically agile and multi-disciplinary teams.
• Experience of leading the delivery of complex service and product design projects.
• Experience of delivering quality design work.
• Understand supporting systems and organisational structures.
• Experience of designing new services.
• A strong understanding of user-centred design.
• Experience of managing and leading teams.

If you have the above experience, please apply within.

Job Information

Job Reference: JO-2504-351532

Salary: £250 - £250.00 per day

Salary per: day

Job Duration:

Job Start Date: 05/05/2025

Job Industries: Programme & Project Management Jobs

Job Locations: Greater London

Job Types: Contract