Lead Service Coodinator / Planner - Dartford - 35K

TN United Kingdom; Dartford; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established industry player is seeking a highly organized Lead Administrator / Service Coordinator to enhance its operations in Dartford. This pivotal role involves coordinating engineer schedules, managing client communications, and providing essential administrative support. The ideal candidate will possess strong organizational skills and experience in the electrical or fire safety sectors, contributing to a friendly and professional team environment. If you are detail-oriented and motivated, this opportunity offers a chance to make a meaningful impact in a growing business.

Benefits

24 days holiday (excluding Bank Holidays)

Company pension scheme

Friendly team environment

Qualifications

• Experience in service coordination or administration is essential.
• Strong organizational skills and proficiency in Microsoft Office required.

Responsibilities

• Coordinate diaries and schedules of field engineers.
• Liaise with clients regarding appointments and updates.
• Support Contracts Manager with administrative tasks.

Skills

Organisational Skills

Communication Skills

Multitasking

Client Relationship Management

Education

Experience in Service Coordination

Industry Experience in Electrical or Fire Safety

Tools

Microsoft Office

General IT Systems

Job description

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Client:

Location:

Dartford, United Kingdom

Job Category:

Logistics

EU work permit required:

Yes

Job Reference:

e6c8f5a28141

Job Views:

3

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Job Title:
Location:Dartford, Kent
Working Hours:Monday to Friday, 8:00am – 5:00pm
Salary:Up to £35,000 (DOE)
Benefits:

• 24 days holiday (excluding Bank Holidays)
• Company pension scheme
• Opportunity to work in a friendly and professional team environment

About the Role:
We are looking for a highly organised Lead Administrator / Service Coordinator to join our team based in Dartford, Kent. This key position supports the smooth running of our operations, working closely with our Contracts Manager and Quantity Surveyor, while also providing essential administrative support across the business.

Ideally, you will have experience in the electrical or fire industry, and be confident managing engineer diaries, coordinating reactive and planned jobs, and maintaining strong client relationships.

Key Responsibilities:

• Coordinating the diaries and daily schedules of field engineers
• Uploading job sheets and documentation to internal systems
• Liaising with clients regarding appointments, updates, and follow-ups
• Supporting the Contracts Manager and QS with administrative tasks
• Assisting with project tracking, job progress, and reporting
• Handling general office admin, calls, and email correspondence
• Occasional client visits to maintain strong working relationships

Requirements:

• Previous experience in a similar role (service coordination / admin)
• Industry experience in electrical or fire safety (preferred but not essential)
• Strong organisational and multitasking skills
• Good communication and interpersonal abilities
• Proficiency in Microsoft Office and general IT systems
• Team player with a proactive, can-do attitude

This is a great opportunity to join a growing business and be part of a close-knit team where your contribution will make a real difference. If you're a detail-oriented, motivated administrator looking for a long-term role, we'd love to hear from you.