Lead Service Architect

High Speed Two (HS2); Birmingham; On-site; GBP 54,000 - 65,000; Full time

Job summary

A leading infrastructure organization in the UK seeks a Lead IT Service Architect to develop and implement service architecture strategies. The role involves ensuring high-quality service transitions and collaborating with key stakeholders. Candidates should possess strong experience in enterprise architecture and service management. This role offers a competitive salary and promotes an inclusive work environment.

Benefits

Flexible benefits fund

Competitive salary

Professional development opportunities

Qualifications

• Knowledge of IT service architecture frameworks and best practices.
• Experience in delivering services using various methodologies.
• Ability to identify and analyze problems and opportunities.

Responsibilities

• Accountable for IT Service Architecture and Service Transition capabilities.
• Develop and implement service architecture policies and processes.
• Lead define and mature Service Architecture frameworks.

Skills

Enterprise and business architecture

Emerging technology monitoring

Business situation analysis

Business process improvement

Service catalogue management

Stakeholder relationship management

Job description

Base salary: £54878 pa to £64562 pa depending on skills and experience. In addition, we offer flexible benefits fund of 20% which is paid on top base salary and is fully pensionable, as well as a range of competitive benefits - check them out in the Benefits section on our website

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential. In practice, this means we are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.

Overview

As the Lead IT Service Architect you’re responsible for developing HS2’s IT service Architecture and transition capabilities that embed the strategic application of live and available services to address business needs. The role owns the service domain architecture and ensures that guardrails and standards that guide the delivery of services are aligned to enterprise-wide IT strategy and policies.

About the role

• Accountable for the IT Service Architecture and Service Transition capabilities within HS2 IT, planning and leading activity to ensure services are designed to ensure a high-quality, cost-efficient, outcome that meets business objectives.
• Develop and implement enterprise-wide service architecture policies, patterns, processes and guardrails to embed the strategic application of live and available IT services across HS2.
• Establish and manage the Service Architecture practice and capabilities across HS2, leading knowledge sharing and skills development efforts and driving consistency across HS2
• Lead definition and continued maturity of Service Architecture frameworks which aligns to wider enterprise-wide architecture.
• Plan and drive scoping, requirements definition, and prioritisation for service architecture activities within Infrastructure & Operations.
• Lead the design of IT services working with SLT and other key stakeholders across HS2
• Accountable for IT service transition activities within HS2 IT, ensuring the effective transition of services through their IT service lifecycle.
• Lead the development and maintenance of an IT service catalogue
• Oversee and ensure that interfaces between HS2 sub-capabilities are understood and dependencies are managed within the service architecture function.
• Actively promotes and embeds Equality Diversity and Inclusion (EDI) in all work, and support and comply with all organisational initiatives, policies and procedures on EDI

About you

Skills

• Enterprise and business architecture. Able to align service architecture to the enterprise-wide architecture and IT strategy
• Emerging technology monitoring. Able to identify and assess new and emerging technologies and their relevance and impacts to HS2
• Business situation analysis. Able to investigate business situation to identify and analyse problems and opportunities, and contributes to the recommendation of improvements
• Business process improvement. Able to manage the execution of business process improvements. Can also create new and potentially disruptive approaches to business activities
• Service catalogue management. Able to contribute to the design and implementation of a service catalogue. Can also provide advice and guidance about service catalogue management processes
• Stakeholder relationship management. Able to develop, manage and enhance customer and stakeholder relationships. Can also manage the collection and dissemination of relevant information and implement stakeholder communication plans.

Knowledge

• Knowledge of service architecture frameworks and best practice guidance standards
• Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture
• Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
• Knowledge of digital information technology, trends, and the opportunities they present

Type of experience

• Knowledge of IT service architecture and transition frameworks and best practice guidance standards
• Knowledge of a range of delivery methodologies (e.g., but not limited to waterfall, agile or lean), and their implications on service architecture, design, and transition
• Knowledge of the technology service provider landscape, understanding where future chances exist for collaboration and continuous improvement
• Knowledge of digital information technology, trends, and the opportunities they present

The post-holder is expected to behave at all times in a manner consistent with the HS2 values of Safety, Leadership, Integrity and Respect

It is expected that you will actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.

As HS2 Ltd do not hold a sponsorship license from the Home Office, we are not able to provide sponsorship to any applicant. Applicants must already have the Right to Work in the UK at the time of application and our process involves a Right to Work validation prior to the interview stage. Note, there are certain types of time-bound visas that we cannot accept.

Any offers made to applicants will be subject to satisfactory completion of pre-employment checks which include Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

We ask for a variety of detail in your online application, however we perform the first assessment of suitability for a role based solely on the information in your CV. In a further development of our efforts to create a more diverse workforce, your CV will be anonymised and personal information will be removed during the first stage of the application review. This removes bias from the process and makes it even more important that you attach an updated word version of your CV for each new application ensuring you include evidence directly related to the criteria in the job advert.

Watch this video on how we remove bias in the recruitment process: Removing bias in the recruitment process (youtube.com)

Any applications received after the closing date will not be considered.