Lead Salesforce Admin

Home Group; North East; Hybrid; GBP 55,000; Full time

Job summary

Home Group is seeking an experienced Salesforce Lead to enhance their Salesforce platform during a growth phase. In this hybrid role, you will manage the Salesforce environment, lead a team, and collaborate on improving services—making a real impact on customers' lives. Enjoy generous leave, a health cash plan, and professional growth opportunities.

Benefits

34 days leave, increasing to 39 days

Health cash plan

Over 800 shopping discounts

Career growth opportunities

Generous pension scheme with life insurance

Qualifications

• Minimum 3 years as a Salesforce Administrator.
• Experience in building and delivering Salesforce solutions.
• Leading teams and effectively engaging stakeholders.

Responsibilities

• Lead development of Salesforce solutions.
• Manage Salesforce team and environment.
• Promote Salesforce adoption and provide training.

Skills

Salesforce development

Problem-solving

Team management

Stakeholder engagement

Education

Salesforce Certified Administrator

Job description

Job Description

Description

Hybrid working – One Strawberry Lane, Newcastle city centre.

Permanent, full time (37.5 hpw)

Salary circa £55,000 per annum (negotiable based on skills and experience) plus benefits including a health cash plan!

Home, a place where you belong

We have an exciting opportunity for an experienced Salesforce Lead to join us during a growth phase as we invest further in our Salesforce platform. This is a new role within our IS team, focusing on planning, designing, leading, and developing Salesforce within Home Group.

You will oversee the daily management and development of the Salesforce environment and team, including regular updates and process improvements to enhance efficiency.

Typical day as a Lead Salesforce Administrator

• Leading the development of secure, efficient, and feature-rich Salesforce solutions that benefit the business and users.
• Mentoring and managing the Salesforce team, overseeing their workload, development, and performance.
• Collaborating with IS, project teams, and the wider business to improve our Salesforce services for customers and colleagues.
• Managing the Salesforce environment, data quality, performance, and updates proactively.
• Promoting Salesforce adoption by demonstrating its benefits, supporting training, documentation, and user engagement.
• Participating in agile ceremonies like daily stand-ups, sprint planning, and retrospectives, and improving Salesforce development processes.
• Monitoring and leading incident resolution, working closely with relevant teams to inform stakeholders and resolve issues quickly.

Join us and make a positive impact on our customers’ lives while working for a top 10 Great Place to Work Employer!

You bring

• At least 3 years’ experience as a Salesforce Administrator and a Salesforce Certified Administrator qualification.
• Proven experience in building, configuring, and delivering Salesforce solutions.
• Experience leading a team and engaging with stakeholders effectively.
• A proactive approach to problem-solving, leveraging technical expertise to anticipate and address business needs.

Our team

Looking for a place where you truly belong? Bring your unique skills and experience to deliver great outcomes for our customers. Our diverse team supports you in making yourself at home!

Job details

• Manage your own diary.
• This is a hybrid role, with 2 days in the office and 3 days remote.

A place where you belong

We celebrate diversity and support all colleagues through internal networks and allies, making Home Group a welcoming place to work.

What’s in it for you?

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 days, with options to buy more, plus time off for volunteering.
• Health cash plan saving up to £1140 annually, covering dental, optical, prescriptions, and more.
• Over 800 discounts on shopping, holidays, and days out.
• Recognized as a top UK employer for wellbeing, with tools and support to help you thrive.
• Opportunities for career growth within the organization.
• Generous pension scheme with life insurance of 3x salary.