Lead Salesforce Admin

Home Group; Newcastle upon Tyne; Hybrid; GBP 55,000; Full time

Job summary

A leading housing association seeks a Salesforce Lead to enhance their Salesforce capabilities. In this hybrid role based in Newcastle upon Tyne, you'll deliver impactful solutions, mentor the team, and manage platform performance. This position offers a competitive salary of around £55,000 and excellent benefits, including generous leave and a health cash plan.

Benefits

34 days leave, increasing to 39

Health cash plan covering dental and optical

Employee discounts and cashback offers

Pension plan and life insurance

Qualifications

• Proven experience in Salesforce Admin role.
• Track record of delivering effective Salesforce solutions.
• Experience in coaching colleagues.

Responsibilities

• Build and deliver Salesforce solutions for business benefits.
• Mentor and coach the Salesforce team.
• Manage Salesforce environments and data quality.

Skills

Salesforce Administration

Coaching and mentoring

Relationship-building

Proactive problem-solving

Education

Salesforce Certified Administrator

Tools

CI/CD pipelines

Job description

Job Description

Hybrid working, Newcastle upon Tyne City centre.

Permanent, full time (37.5 hpw)

Salary circa £55,000 per annum (negotiable based on skills and experience) plus brilliant benefits including health cash plan!

Home, a place where you belong

Be our go-to Salesforce expert and shape how we work. We’re continuing to develop our Salesforce capability at Home Group, investing in the platform so it can make an even bigger difference for our colleagues and customers. As our Salesforce Lead, you’ll step into a pivotal role with the autonomy to shape how Salesforce is delivered, influence the way we work, and guide the team as their go-to expert and mentor.

You’ll be hands-on in planning, designing and delivering new capabilities and improvements, while keeping the platform healthy day to day. That means managing environments, performance and data quality, as well as supporting releases big and small. Working closely with our Salesforce Architect and project teams, you’ll turn business needs into secure, reliable solutions that colleagues love to use and that make a real difference to our services.

What you’ll do

• Take a leading role in building clean, secure, and functionally rich Salesforce solutions that bring benefit to the business and its users.
• Mentor and coach the Salesforce team, peer review their work, define best practice and build standards.
• Work with IS, project teams and the wider business to enhance and improve Salesforce delivering real benefit for customers and colleagues.
• Proactively manage environments, performance, data quality and updates across the Salesforce ecosystem.
• Champion Salesforce across the business, driving adoption and making it easier for colleagues to use
• Take a leading role in key ceremonies such as stand-ups, sprint planning and retrospectives and challenge the team to keep improving our Salesforce development processes

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives. That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK!

You bring

• Significant proven experience in a Salesforce Admin role and with Salesforce Certified Administrator status
• A track record of building, configuring, and delivering Salesforce solutions that add real value.
• Experience of coaching and mentoring colleagues with the ability to share knowledge and raise standards
• Strong relationship-building skills to work effectively with a wide range of stakeholders
• Proactive and solution-focused, using your tech know-how to spot improvements before problems arise
• Experience of CI/CD pipelines (ideally Gearset) would be a bonus

Sorry, this role isn’t on the government’s approved list of jobs to qualify for a UK work visa

Job details

This is a Monday to Friday role

You’ll manage your own diary.

This is a hybrid role, you’ll spend 2 days in the office, and 3 days working at home.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a me day!), increasing to 39, and the option to buy five days more (subject to criteria).
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies.
• 800+ discounts or cashback on shopping, holidays, and more.
• We’re a top 10 UK Wellbeing employer, our tools and support are here when you need them!
• Grow your career with us, we’ll help you take the next step.
• Generous pension and 3x salary life insurance.

Ready to join us? Click APPLY NOW to see our Lead Salesforce Admin Job Description, learn about us, and for help to apply. Don’t wait, roles can close early, so apply and take the first step towards making a difference. To let us know how we can help you shine in our process, email [e-mail] to discuss your reasonable adjustments.