Lead Registered Veterinary Nurse

Pawra; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Pawra is seeking a Lead Registered Veterinary Nurse to drive holistic pet wellness programs in London. This role involves leading a specialized team and delivering exceptional care for pets, focusing on health assessments, nutrition, and training classes while offering flexible working options.

Benefits

Flexible working options

Excellent work-life balance

Qualifications

• Registered Veterinary Nurse with active RCVS Registration.
• 3 to 5 years of experience as a veterinary nurse.

Responsibilities

• Deliver wellness assessments and pet health checks.
• Lead and implement pet wellness programs.
• Manage pet supervision and provide guidance throughout the wellness process.

Skills

Collaboration

Problem Solving

Customer Service

Empathy

Proactivity

Education

Registered Veterinary Nurse with active RCVS Registration

3 to 5 years as a veterinary nurse

Job description

Lead Registered Veterinary Nurse

Join us as a Lead Wellness Adviser and play a pivotal role in revolutionising pet care. In this dynamic position, you will lead a team of experts, working closely with veterinary physiotherapists and other specialised professionals to create the ultimate wellness experience for pets. You will be at the forefront of holistic wellness programmes, driving operational excellence and making a lasting impact on the lives of pets and their owners. As a leader in this field, you'll inspire and shape a team dedicated to delivering unparalleled pet wellness journeys.

We also have our five principles which form the foundation of how we do business every day and we put these at the centre of every decision we make. This means:

• We are committed to Quality of work and contributions to society.
• We embrace our Responsibility (as individuals and a company) to act now.
• We base our decisions on Mutuality of benefits to our stakeholders.
• We harness the powers of Efficiency to use our resources to maximum effect.
• We have the financial Freedom to make our own decisions, unrestricted by motivations of others.

Key Responsibilities

Typical Services you will be delivering:
• Wellness Assessments in collaboration with Veterinary Physiotherapists.
• Weight and Nutritional Services.
• Puppy and Dog training Classes.

Clinical Leadership

As a Lead Wellness Adviser you will:
• Oversee and lead a unique and engaging pet wellness journey.
• Deliver nose-to-tail health checks.
• Identify a pet’s behaviour and emotional health needs.
• Lead and Develop and implement programs to maintain pet agility and activity levels.
• Provide owners clear education and management guidance.
• Lead, Prepare, organise, and deliver pet-related documentation with precision and care.
• Deliver follow up appointments and reassessments.
• Manage pet supervision and provide guidance through the complete wellness process.
• Maintain cleanliness and ensure a welcoming, home-like environment.
• Participate in delivering veterinary nurse related learning for in-house colleagues and contribute to internal and external CPD (Continuing Professional Development) events.
• Fulfil CPD requirements in line with the recommendations of your governing body, tailored to both personal and business development needs.

Join us in a leadership role where you will shape the future of pet wellness and make a real difference in the lives of pets and their owners. Become part of a forward-thinking, supportive team that is redefining what it means to provide care for our four-legged companions.

You will be part of a multidisciplinary team that includes Veterinary Physiotherapists specialising in small animals (ACPAT Cat A and/or RAMP), Hydrotherapists, Groomers, Veterinary Behaviourists and Pain Management Clinicians.

Qualifications and Education Requirements

• Registered Veterinary Nurse with active RCVS Registration.
• Experience – 3 to 5 years as a veterinary nurse.

Skills and Attributes

• A superstar team player with a heart for collaboration.
• Provide an exceptional, personalised experience for both customers and their pets, ensuring a seamless and memorable journey at every touchpoint.
• Be a problem-solving hero by resolving pet and owner concerns with empathy and expertise.
• As a frictionless collaborator, push boundaries for business growth and excellence by developing new referral pathways, designing efficient Standard Operating Procedures (SOPs) and pursuing top-tier CPD opportunities.
• A proactive, solutions-driven attitude (always ready to say "yes, let’s do this!").

Additional Notes

We offer flexible working options, including both full-time and part-time roles to support an excellent work-life balance. Working hours are aligned with business needs and will include evenings and weekends to ensure care is available when it matters most.

This is your opportunity to merge professional growth with purpose, innovation, and joy. Become part of a vibrant, forward-thinking team and redefine what is possible in pet wellness!