Enable job alerts via email!

Lead Receptionist (34897) -

Oasis Dental Care - Oasis Health Care / Bupa Health Care

Belfast

On-site

GBP 25,000 - 35,000

Full time

3 days ago
Be an early applicant

Job summary

A dental care provider in Belfast seeks a Lead Dental Receptionist to manage the reception area, ensuring a warm welcome for patients and supporting the clinical team. This role requires strong leadership skills and previous healthcare experience. The position offers a competitive salary and numerous benefits to support your health and wellbeing.

Benefits

Competitive pay rates
Access to MyHealthcare services
Discounts at gyms

Qualifications

  • Previous administration or receptionist experience, preferably within a healthcare setting.
  • Confident and professional in a fast-paced environment.
  • Preferred experience with Dentally.

Responsibilities

  • Oversee reception and staff rotas.
  • Meet and greet patients to provide a great experience.
  • Book and amend appointments, update patient records.

Skills

Leading a team
Customer service skills
Communication skills
Organisational skills

Tools

Microsoft Word
Microsoft Outlook
Job description
Overview

Lead Dental Receptionist - Total Orthodontics (part of the Bupa Group): Ormeau Road Practice, Belfast Northern Ireland
Full Time Position
Working Pattern: Mon 07.30-16.15, Tue 07.30-16.15, Wed 07.30-16.15, Thu 07.30-16.15 & Fri 07.30-16.15
Competitive Salary

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Responsibilities
  • Oversee reception and staff rotas
  • Meeting and greeting patients, providing a great first impression and patient journey
  • Booking and amending appointments, answering the phone, updating patient records
  • Co-ordinating the care packages for our patients that has been provided by our clinicians
  • Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
  • Excellent customer service skills face to face, telephone and via email
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Handling payments
  • Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
  • Confident leading a team
  • Ability to be positive and professional in a fast-paced environment
  • Previous administration or receptionist experience, preferably within a healthcare setting
  • Strong communication skills face to face, via telephone and email
  • Proficient with Microsoft Word and Outlook with overall strong organisation skills
  • Previous experience with promoting company products and services
  • Preferred Dentally experience
Your salary and benefits

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

  • Competitive pay rates and the opportunity to increase this through training and development
  • Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
  • My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
  • Access to discounts at a wide variety of gyms and fitness facilities across the UK, including online digital fitness providers
  • Our mental health approach with services such as the Employee Assistance Programme (EAP), Family Mental HealthLine and Personal Energy wellbeing programme
  • Discounted dental insurance which can be extended to immediate family members
  • Additional health and wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa Menopause Plan
  • Wagestream - access to income before payday
  • Access to career pathways and support throughout your working life with Bupa Dental Care
  • And many more – just ask
Benefits
  • Shop discounts (over 700 stores)
  • Health and wellbeing discounts
  • Discounted dental insurance
  • Free CPD
  • Employee referral scheme
  • And many more!

Equal Opportunity Bupa Dental Care is an equal opportunities employer. Bupa takes pride in being a Level 2 Disability Confident Employer and may offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.