Lead Receptionist

Scottish Dental Care; Hillhead; On-site; GBP 33,000; Full time

Job summary

Scottish Dental Care is seeking a Lead Receptionist at their prestigious clinic. The ideal candidate will possess exceptional communication and organisational skills, manage patient interactions with warmth and efficiency, and ensure a high standard of service. This full-time role offers competitive pay, employee benefits, and continuous development opportunities in a supportive team environment.

Benefits

Employee benefits

Exclusive discounts

Continuous growth opportunities

Extra birthday holiday

GDC Registration fee covered

CPD Support

Smile Rewards benefits programme

Qualifications

• Experience in front of house roles within private healthcare.
• Ability to maintain patient confidentiality.
• Passion for patient care.

Responsibilities

• Manage appointment scheduling and patient flow.
• Facilitate smooth daily operations and support with administrative tasks.
• Create a calm and welcoming environment for patients.

Skills

Exceptional communication skills

Customer service experience

Impeccable organisation

Multitasking

Confident in managing booking systems

Attention to detail

Tools

Software of Excellence

Job description

1 day ago Be among the first 25 applicants

This range is provided by Scottish Dental Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

*Because First Impressions Matter….*

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

*Exceptional Service Starts with Exceptional People*

We are seeking an accomplished *Lead Receptionist* for one of Scotland’s most prestigious private dental clinics. Located in the heart of the West End of Glasgow for the last 16 years and due to expand in size, our vibrant practice offers a comprehensive range of state-of-the treatments. These include surgical, reconstructive and aesthetic dentistry, orthodontics, periodontics and facial aesthetics. Our reputation is built on clinical excellence and a personalised patient experience delivered by a committed and gifted team.

If you are passionate about delivering exceptional service, eager to play a vital role in shaping each patient’s journey and ready to be part of an extraordinary team that transforms lives every day – we would love to talk to you!

*The Role *

We are seeking a confident, polished professional who will connect effortlessly with our patients, demonstrate genuine care and set a calm, welcoming tone for their visit.

You will maintain an organised and inviting front of house area and manage appointment scheduling, communications and patient flow with accuracy and discretion.

Coordinating with our clinical and administrative teams, you will facilitate smooth daily operation and assist with ad hoc administrative duties to support the wider practice.

What We Are Looking For

• Exceptional communication skills and a warm, naturally approachable presence
• Extensive front of house or customer service experience, ideally within private healthcare, luxury hospitality or a premium client facing role
• Impeccable organisation and the ability to multitask
• Confident in managing booking systems, emails and phone calls with efficiency
• Proficient in handling financials and adept with Software of Excellence.
• Calm, composed and welcoming, even under pressure
• Appreciation for patient confidentiality
• A genuine passion for patient care and meticulous attention to detail
• Experience in dental or clinical environments is highly desirable
  
  

*What You Can Expect: *

• A key role within a nationally renowned clinic at the forefront of modern dentistry and aesthetics
• A supportive, close-knit team that believes excellence is an everyday standard
• A luxurious, contemporary working environment
• Continuous growth and development opportunities
• An extra birthday holiday
• Employee benefits including exclusive discounts, holiday purchase scheme, health and wellness resources and a comprehensive assistance programme.
• Satisfaction in making a real difference to our patients’ experience
  
  

*Real Rewards, Real Support *

*Monday to Friday, 39.75 hours per week*

• Mon 8.45am-6pm (1 hour lunch)
• Tue 8.45am-8pm (1 hour lunch)
• Wed 8.45am-6pm (1 hour lunch)
• Thur 8.45am-4pm (1 hour lunch)
• Fri 8.45am-4pm (30 mins lunch)
• £16 per hour/£33k pa
• Opportunities to earn more with additional responsibility
• Smile Rewards benefits programme
• GDC Registration fee covered
• CPD Support
• £250 Employee of the Month Award
  
  

If you have an intuitive understanding of luxury service, genuinely possess the skills we are seeking and the position sounds like the perfect fit for you, we would love to talk to you.

Job Types: Full-time, Permanent

Pay: £33,000.00 per year

Work Location: In person

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Scottish Dental Care by 2x

Get notified about new Lead Receptionist jobs in Hillhead, England, United Kingdom.

Exeter, England, United Kingdom 1 day ago

Exeter, England, United Kingdom 1 week ago

Exeter, England, United Kingdom 3 weeks ago

Exeter, England, United Kingdom 1 week ago

Exeter, England, United Kingdom 4 days ago

Exeter, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.