Lead Project Coordinator Utilities Industry

ZipRecruiter; Tetford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading project management firm in the UK is seeking a Lead Project Coordinator. This role involves managing coordination tasks, handling customer service inquiries, and ensuring project delivery. The ideal candidate will have experience in line management, particularly in the Utilities sector, strong commercial skills, and knowledge in financial forecasting. Join a workplace that values support and career development.

Benefits

24 annual leave plus bank holidays

Group Personal Pension Plan

Career development & progression

24/7 access to a virtual GP

Cycle to Work scheme

Discount club for various services

Life assurance cover

Enhanced Maternity Pay

Paid volunteering opportunities

Qualifications

• Previous experience in Line Management and leading teams in a fast-paced environment.
• Strong commercial knowledge and relationship management skills.
• Financial awareness to forecast, deliver, and meet targets.

Responsibilities

• Assist project managers with planned outages and management.
• Oversee labour scheduling to ensure timely and efficient work.
• Monitor team output daily and implement improvements.

Skills

Line Management

Relationship Management

Financial Awareness

Commercial Knowledge

Education

ILM Level 3 or working towards ILM Level 5 / Project Management Prince 2

Tools

Advanced Excel

Job description

Job Description

Whats in it for you

We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job, you're starting a career with real support behind it.

• 24 annual leave plus bank holidays with the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more
• Life assurance cover
• Enhanced Maternity Pay
• Long service recognition
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the role

The purpose of a Lead Project Coordinator is to be the focal point for all coordination tasks and the main point of contact for customer service enquiries on the DNP&P contract. You will handle problems and customer enquiries, relay information to relevant departments, and support Project Managers with administrative tasks to ensure project delivery timescales are met.

Previous experience in Line Management and leading a team within a fast-paced business (ideally within the Utilities sector) is required, as you will oversee projects, manage multiple priorities, and ensure smooth delivery of key objectives.

A good level of commercial knowledge, relationship management, and networking skills are essential. Financial awareness is also key, as you will forecast, deliver, and meet targets to ensure continuous improvement, including BMoCS (Broad Measure of Customer Service) as per OFGEM requirements, PO process, and EGS contract requirements.

As a Lead Project Coordinator, you will:

• Assist project managers with planned outages and UKPN scrap management, create reports, and take meeting minutes with clients.
• Oversee labour scheduling to ensure timely and efficient work, driving resource utilization and profitability.
• Maximize and ensure profitability of directly employed teams while meeting client program requirements.
• Proactively monitor team output daily, address deviations, and implement improvements to meet utilization and revenue targets.
• Schedule teams to meet project requirements and minimize unproductive time.
• Liaise with Project Coordinators for quoting and oversee PO processes.
• Provide commercial support to Project Managers and the Commercial department.
• Monitor KPIs and report on customer feedback and performance metrics for client meetings.

About you

Previous experience in Line Management and leading teams in a fast-paced environment (preferably within the Utilities sector) is essential. You should have strong commercial knowledge, relationship management skills, and financial awareness to forecast, deliver, and meet targets for continuous improvement.

Qualifications

• ILM Level 3 or working towards ILM Level 5 / Project Management Prince 2
• Advanced Excel experience

Our commitment to Equal Opportunities

We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and are committed to building a diverse and inclusive workforce. Please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps

If you're interested in this opportunity, please apply or contact Ipsum's Talent Acquisition Team for more information!