Lead Product Owner

Esure Services Limited; Manchester; On-site; GBP 50,000 - 80,000; Full time

Job summary

Esure Services Limited is seeking a Lead Product Owner to drive product development and enhance customer journeys. This role involves building and owning the product strategy, leading agile teams, and utilizing data-driven insights to solve product challenges. Ideal candidates should possess strong leadership qualities, a strategic mindset, and a passion for creating exceptional customer experiences while ensuring collaborative relationships across the organization. The position offers a competitive salary and various additional benefits.

Benefits

Competitive salary

Discretionary bonus scheme

28 days annual leave plus flexibility

Company funded private medical insurance

Discounts on insurance products

Career development opportunities

Volunteering days

Qualifications

• Passion for product development and success in leading agile product teams.
• Experience in strategic product delivery and ownership at a senior level.
• Strong analytical and problem-solving skills with a data-driven approach.
• Ability to build long-lasting business relationships and challenge peers effectively.
• Excellent documentation skills including user stories and flow diagrams.

Responsibilities

• Build and own the product strategy and roadmap using customer-centric techniques.
• Lead and motivate product squads to enhance customer experiences and innovate.
• Collaborate closely with teams on user research and testing.
• Manage the product backlog with clear communication of initiatives and criteria.
• Utilize data insights to drive product development approaches.
• Set and deliver on objectives, utilizing analytics and reporting.

Skills

Product Strategy

Agile Methodologies

Data Analysis

Leadership

Documentation Skills

Job description

Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good!

We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.

Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future.

Job Description

We are currently recruiting for a Lead Product Owner to take a lead on our product development activities and optimisation of end to end customer journeys across one of our core value streams. You will build, own and drive our product strategy as well as leading a high performing Product team.

What you’ll do:

• Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems.
• Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery.
• Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads.
• Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives, epics, user stories & acceptance criteria to deliver maximum value.
• Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing.
• Accountability for setting and delivering objectives & key results, as well as for the implementation and utilisation of appropriate analytics and reporting of the product.

Qualifications

What we’d love you to bring:

• A passion for product development and people. You will have led agile product teams to build and deliver products that meet and exceed customer needs.
• Experience of creating, owning and driving product strategy with end-to-end product delivery at a senior level. You'll have a strategic approach with both business vision and the customer at the heart of everything you do.
• A data driven approach with excellent analytical and problem-solving skills. You will know how to get the best from analytical tools to support data driven decision making.
• Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels.
• Excellent at generating high quality documentation including user stories, use cases and flow diagrams.

Additional Information

What’s in it for you?:

• Competitive salary that reflects your skills, experience and potential.
• Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
• 28days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
• Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
• Company funded private medical insurance for qualifying colleagues.
• Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
• We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
• Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
• Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
• We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.