Lead Product Manager - New Ventures (User Engagement)

Cleo; Greater London; Hybrid; GBP 102,000 - 128,000; Full time

Job summary

An innovative fintech startup is seeking a Lead Product Manager for User Engagement to drive gamification initiatives that transform financial management. You will play a pivotal role in creating engaging experiences that foster user loyalty and redefine financial relationships. This is an exceptional opportunity to join a profitable unicorn that values creativity and collaboration, where your contributions will directly impact the company’s success. If you are passionate about making finance fun and accessible, this role offers the chance to shape the future of financial advisory services.

Benefits

Equity

Flexible working arrangements

Private health insurance

Generous leave

Parental leave

Sabbatical

Mental health support

Nursery scheme

OpenAI subscription

Qualifications

• Experience in early-stage product development with a focus on gamification.
• Creative thinking to make interactions fun while addressing customer needs.

Responsibilities

• Explore and build gamification mechanics for financial management.
• Collaborate to ensure content aligns with Cleo’s tone and mission.

Skills

Gamification

Product Development

Creative Thinking

Collaboration

Prioritization

Job description

Join to apply for the Lead Product Manager - New Ventures (User Engagement) role at Cleo

About Cleo

At Cleo, we're not just building another fintech app. We're on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

Cleo is a profitable, fast-growing unicorn with over $200 million in ARR, doubling year-over-year. This is a unique opportunity to join a talented team passionate about making a real difference. We seek individuals who excel in their fields and embody our culture of collaboration and positive impact.

If you thrive on complex challenges, want to shape something transformative, and share in Cleo’s success as we scale, this might be your perfect fit.

The Role

As the Lead Product Manager for User Engagement and Gamification, you will drive initiatives to make financial management engaging through gamification mechanics and creative content. Your work will define how Cleo connects emotionally with users, embedding fun and creativity into every interaction.

Responsibilities

1. Explore and build gamification mechanics that make financial management rewarding.
2. Collaborate with content, design, and brand teams to ensure interactions align with Cleo’s tone and mission.
3. Design engaging content loops and features to foster habit formation and user loyalty.
4. Measure engagement and retention metrics, iterating to maximize impact.

Qualifications

• Experience in early-stage (0-1) product development with a focus on gamification and habit-forming loops.
• Creative thinking in making interactions fun while addressing customer needs.
• Comfort with ambiguity and prioritization skills for impactful outcomes.
• Ability to work collaboratively within a product team.
• Passion for redefining financial relationships with energy and curiosity.

Process Timeline

1. Initial 30-45 min intro call with Talent Team.
2. 45 min interview with Hiring Manager.
3. Live product case study with Product Lead and Designers.
4. 45 min values interview with cross-functional peers.

Benefits

• Competitive salary and equity, with reviews aligned to quarterly OKRs. Salary range: £102,535 - £127,707 pa.
• Work at a rapidly scaling, profitable startup backed by top VCs.
• Clear growth and progression opportunities.
• Flexible working arrangements, including hybrid options in London or remote work outside London.
• Additional benefits: performance reviews, pay raises, equity top-ups, generous leave, pension, private health insurance, parental leave, sabbatical, social activities, OpenAI subscription, mental health support, nursery scheme, and more.

We encourage applications from diverse backgrounds and are committed to inclusivity. Please inform us of any accommodations needed.