Lead Product Designer | London, UK

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
Driven by mission, guided by values (see below) - in deed, not just word.
Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article.

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Role
We're looking for an experienced, top performing Lead Product Designer (UX and UI) to join our team.
You will create simple and effective product journeys with sharp UI to bring the Taptap Send brand to life. Simple, no-hassle, and trust-worthy - but sprinkle in some fun moments of delight.

This role is perfect for you if you have deep empathy for our users (or are one yourself), and experience designing beautiful consumer mobile products. You are comfortable working cross-functionally in a rapidly changing start-up environment and assume an extreme ownership mindset. You'll work closely with our Senior Product Designer, Product managers, and engineers to take features from conception to launch.

Requirements

• 6+ years of experience designing consumer app(s), bonus points for Fintech
• End-end UX skills with intuitive sense for simplicity
• User obsession
• Strong instincts for when to go deep on user research v. build quickly and iterate
• Ability to build and work with design systems
• Exceptional care for pixel-perfect detail
• Brand, graphics, and/or animations skills a major plus
• Comfort working closely with engineers to ship your designs
• Willingness to flex schedule for meetings outside your time zone (e.g., mornings in US, evenings in UAE)
• Based in New York, London, or Dubai

Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.