Lead Print Shop Manager – Large-Format & Production

Abc Imaging; England; On-site; GBP 28,000 - 42,000; Full time

Job summary

Abc Imaging in the United Kingdom is seeking a proactive on-site Print Shop Manager with strong printing industry background. The role requires printing experience and large format printing expertise to lead daily operations and deliver high-quality results.

You will supervise shop staff, coordinate proofs, and communicate with clients and production teams to meet deadlines and budgets. This hands-on leadership role demands excellent customer service, problem-solving, and ability to optimize

Qualifications

• High school diploma or equivalent.
• 3–5 years' experience in a related field.
• Experience with Grand Large Format Printing.
• Strong leadership ability to motivate employees.
• Superior customer service ability and experience in working with customers both over the phone and in person.
• Ability to communicate effectively with employees when delegating work and explaining procedures and processes.
• Expert knowledge of equipment and materials.
• Ability to speak knowledgeably about department capability and company to potential and existing clients.
• Highly developed organizational ability.
• Ability to handle multiple tasks without losing focus.

Responsibilities

• Partners with shop and remote leadership to provide administrative and managerial support for the designated shop.
• Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation.
• Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info.
• Contacts clients with questions on specifications and/or questions regarding print job submitted.
• Ensures all project deadlines are met, and associated cost budgets are adhered to.
• Trains shop staff on proper production procedures and techniques.
• Ensure that the equipment is properly maintained and upgraded. Recommend new acquisitions that will increase productivity.
• Manage inventory and organization of supplies.
• Resolves all customer escalations in a professional manner.
• Fills in for various departments as needed.
• Other duties as assigned.

Skills

Leadership

Printing experience

Large format printing

Customer service

Communication

Problem solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Grand Large Format Printing

Job description

Abc Imaging in the United Kingdom is seeking a proactive on-site Print Shop Manager with strong printing industry background. The role requires printing experience and large format printing expertise to lead daily operations and deliver high-quality results.

You will supervise shop staff, coordinate proofs, and communicate with clients and production teams to meet deadlines and budgets. This hands-on leadership role demands excellent customer service, problem-solving, and ability to optimize