Lead Principal Architect - Commercial

TN United Kingdom; Dunstable; Hybrid; GBP 100,000 - 110,000; Full time

Job summary

An established industry player is seeking a Lead Principal Architect to shape the future of customer experience through innovative technology solutions. This pivotal role involves designing and developing platforms that enhance revenue and customer satisfaction. You will collaborate with various teams to implement high-quality eCommerce architecture while adapting to changing commercial demands. Join a dynamic team that values creativity and excellence, and contribute to a leading hospitality experience in the UK. If you are passionate about technology and its impact on customer engagement, this is the perfect opportunity for you.

Benefits

Up to 30% company performance related bonus

Up to 60% discount on Premier Inn stays

25% discount on restaurant brands

Company Share Save Scheme

Qualifications

• Experience in building modern digital platforms and managing eCommerce architecture.
• Strong understanding of enterprise architecture and modular design principles.

Responsibilities

• Drive the Commercial technology roadmap across all sales channels.
• Manage end-to-end design of eCommerce architecture and ensure high standards.

Skills

Digital Platforms Development

Business Process Re-engineering

Enterprise Architecture

Communication Skills

Analytical Skills

Education

Bachelor's Degree in Computer Science or related field

Tools

TOGAF

Architectural Frameworks

Job description

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Lead Principal Architect - Commercial, Dunstable

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Client:

whitbread

Location:

Dunstable, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

28c092af7dbb

Job Views:

12

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

We are looking for a new Lead Principal Architect for our Commercial Systems, who has the hunger and passion for how technology can support our customers and colleagues.

Using technology, innovation, and working collaboratively across our teams, we’re looking to create the leading customer experience within budget hospitality to support our continued growth in the UK and beyond. Your hunger for excellence and creativity will shape the future of our customer experience.

To drive this, we are looking for a new Lead Principal Architect for our Commercial Systems, who has the hunger and passion for how technology can support our customers and colleagues, to help design and develop the platforms that drive revenue and improve customer experience.

You’ll be able to communicate effectively at all levels up to C suite, as well as being confident in processing, analysing, and challenging the ‘status quo’. You will manage the design, end to end of the ecommerce architecture and implementation of projects, ensuring they meet high standards of functionality and aesthetics, but equally have the pragmatism to adapt to ever changing commercial demands.

Salary: From £100,000pa up to £110,000pa

Location : Houghton Regis, Bedfordshire (LU5 5XE) and a hybrid way of workingwith a minimum of 3 days a week in the office.

Contract Type: Permanent

Why you’ll love it here:

• Bonus : Up to 30% company performance related bonus
• Discounts : Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
• Company Share save Scheme: Share in Whitbread’s continued success.

Check out all our benefits here:

What you’ll Do:

• You’ll support all sales channels, including Digital eCommerce Websites, Mobile Apps, Contact Centre, Distribution and Front Desk by driving the Commercial technology roadmap based on our business strategy.
• You’ll develop and agreeing the Target Architecture and maintaining the Portfolio Analysis covering the current fit of our technology stack.
• Manage the design, end to end of the ecommerce architecture and implementation of projects, ensuring they meet high standards of functionality and aesthetic.

What we need:

• Experience of building and operating modern digital platforms, including the development of Portfolio Analysis, Target Architectures, and multi-year roadmaps
• Experience of working up to Board level, in terms of capturing requirements, and acting as their key technology partner in their area of expertise.
• Experience of Business Process Re-engineering and modelling
• Experience of website, mobile apps architecture.
• Great communication skills and able to adapt communication style based on your audience.
• Strong analysis and design skills across multiple business areas, platforms and technologies
  Understanding the whole context.
• Strong understanding of enterprise architecture, portfolio analysis and roadmap development
• Strong understanding of Architectural Frameworks, such as TOGAF, Open Group
• Understanding of the principles of modular design, also known as “composable design ”, to help develop high performing, flexible architectures capable of adapting to business change.

Be part of the dynamic Information Technology/Architecture Team

Whitbread are the owners of Premier Inn, and some of the UK’s most loved restaurants. Our Technology team builds products and services that are used by around 40,000 employees and our guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure.#LI-MM1

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 832724-1629
Advertised: 02 Jul 2024