Lead Practitioner - Transform Mental Health Services

Recovery Focus; Melbourne; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

27 days’ annual leave

Pension scheme with employer contrib.

Life assurance (3× salary)

Birthday leave and extra days' leave

Cycle to Work scheme

Employee Assistance Programme

Job summary

Waythrough is seeking an experienced Lead Practitioner to oversee day-to-day delivery, supervise staff, and ensure high-quality, person-centred support for individuals facing mental health and substance use challenges. You will lead improvements, manage caseloads and contribute to strategic priorities.

You will work with the Service Manager to develop pathways, monitor outcomes and uphold contractual standards, promoting inclusive and accessible services. A rewarding leadership role awaits.

Qualifications

• NVQ Level 3 in Health and Social Care or equivalent.
• Experience leading, supporting and developing staff with regular supervision.
• Strong organisational, communication and leadership skills.
• Experience analysing management information, monitoring performance and producing reports.
• Experience working with people affected by drug and alcohol use and delivering evidence-based interventions.
• Ability to complete comprehensive assessments including risk assessments and develop support plans.
• Knowledge of evidence-based interventions (MI, CBT, etc.) and related practice.
• Experience maintaining confidentiality and working within professional boundaries.
• Proficiency in Microsoft Office and Outlook.
• Commitment to safeguarding, equality, inclusion and continuous service improvement.

Responsibilities

• Lead and develop staff and volunteers, providing supervision, coaching, appraisals and performance support.
• Oversee day-to-day service delivery and ensure high standards of quality and person-centred care.
• Monitor performance, outcomes and KPIs, driving service improvements.
• Develop service pathways and resources to meet community needs.
• Maintain accurate records and produce clear reports for case management.
• Manage caseloads, complete assessments and risk assessments with individuals and families.
• Support recruitment, induction and staff development initiatives.
• Collaborate with local management and partner agencies to deliver services.
• Promote user involvement and accessible, inclusive support.

Skills

Staff leadership

Organisation & communication

Attention to detail

Microsoft Office (Outlook)

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

Waythrough is seeking an experienced Lead Practitioner to oversee day-to-day delivery, supervise staff, and ensure high-quality, person-centred support for individuals facing mental health and substance use challenges. You will lead improvements, manage caseloads and contribute to strategic priorities.

You will work with the Service Manager to develop pathways, monitor outcomes and uphold contractual standards, promoting inclusive and accessible services. A rewarding leadership role awaits.