Lead Pharmacy Technician - Clinical Services

North Cheshire And Mersey Nhs Foundation Trust; Warrington; On-site; GBP 40,000 - 48,000; Full time

Job summary

North Cheshire and Mersey NHS Foundation Trust is seeking an experienced Clinical Pharmacy Technician to lead medicines optimisation across designated wards and clinics. You will manage medicines reconciliation, discharge facilitation, and counselling, acting as lead for a specialty and contributing to service improvement.

You will supervise staff, support rota management, and drive governance and safe use of high‑risk medicines in a busy NHS hospital setting.

Qualifications

• Professional registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• Management qualification or equivalent experience leading/supervising a team.
• Experience in NHS hospital pharmacy settings.
• Significant ward-level experience and team leadership.
• Experience leading change management projects.

Responsibilities

• Lead medicines reconciliation at admission/transfer/discharge with accurate histories.
• Facilitate discharge and coordinate TTOs with safe medication supply.
• Provide patient counselling and support high-risk medicines use.
• Coordinate technical workflows and staff competency across the area.
• Support audit, risk management and governance activities.
• Contribute to service development and continuous improvement.
• Perform ward-based final medication checks and discharge relabeling if needed.
• Assist in rota management, training and team development.

Skills

Hospital pharmacy practices

IT literacy

Communication skills

Service audits

Education

Diploma in Clinical Pharmacy Services and Therapeutics

Job description

Job summary

This is an excellent opportunity to play a key role in delivering high-quality, patient-centred clinical pharmacy technician services within a supportive and forward-thinking multidisciplinary team. Under the direction of the Principal Pharmacy Technician - Clinical Services, you will provide advanced clinical pharmacy technician support across designated wards and clinics, acting as the lead technician for a specialty or service area. You will be responsible for the delivery and continuous improvement of medicines optimisation processes, including medicines reconciliation, discharge facilitation and TTOs, patient counselling, and medicines supply pathways. Working closely with pharmacists, nursing staff, medical teams, and other healthcare professionals, you will act as the technical point of contact for medicines-related processes within your specialty area, ensuring the safe, effective, and efficient use of medicines. You will contribute to service development, audit, quality improvement initiatives, and the implementation of best practice standards to enhance patient outcomes and reduce medicines-related risks. The role offers excellent opportunities for professional development, allowing you to further develop your clinical, leadership, and service improvement skills while supporting the delivery of high-quality pharmacy services and making a meaningful contribution to patient care across the organisation.

Main duties of the job

As an experienced Clinical Pharmacy Technician, you will lead and coordinate medicines optimisation services across the Trust, ensuring patients receive safe, effective and timely pharmaceutical care throughout their hospital journey. Working closely with multidisciplinary teams, you will undertake medicines reconciliation, facilitate timely patient discharge, provide patient counselling, and support the safe use of high-risk medicines. You will act as the lead technician for your specialty area, supporting service development, quality improvement and governance activities, while helping to deliver the Pharmacy Clinical Services vision under the direction of the Principal Pharmacy Technician - Clinical Services. The role includes supervising and developing pharmacy staff, contributing to rota management, training and competency assessment, and promoting a culture of continuous improvement. The post holder will support audit, risk management and service improvement initiatives, ensuring compliance with Trust policies, medicines legislation and professional standards. You will also contribute to dispensary services, provide medicines-related advice to patients, and work collaboratively with pharmacy and clinical colleagues to improve patient outcomes, patient flow and the efficient use of medicines across the Trust.

About us

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation. Our mission is to be exceptional for our patients, our communities and each other. Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn. Our approach to healthcare is founded on our four core values: Kind - we are caring, supporting and respectful to everyone. Open - we are honest, transparent and open to new ways of working. Fair - we listen, value our differences and are inclusive to all. One team - we work well together and with our communities. We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey. We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families. Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients, we'd be delighted to receive your application.

Details

Date posted: 07 September 2026. Pay scheme: Agenda for change. Band: Band 6. Salary: £39,959 to £48,117 a year. Contract: Permanent. Working pattern: Full-time. Reference number: 370-CSS6PHA-2308. Job locations: Warrington and Halton Hospital, Lovely lane, Warrington, WA5 1QG, United Kingdom.

Job responsibilities

• Lead the technician contribution to medicines reconciliation at admission/transfer/discharge, ensuring accurate medication histories, allergy status, and documentation in EPR.
• Proactively facilitate discharge (TTO accuracy checks within scope, supply coordination, patient counselling, liaison with primary care/community pharmacy). Liaise with patient flow and ensure that time critical discharges are processed as a priority to align with the trust strategy
• Deliver targeted patient education training (e.g., inhaler technique, insulin administration aids, high-risk medicines counselling) and escalating pharmaceutical care issues to pharmacists as required.
• Support safe use of high-risk and specialty medicines (e.g., anticoagulants, biologics) by coordinating pathways, supplies, monitoring schedules, training and documentation.
• Act as the named clinical lead technician for the Pharmacy Technical Team Clinical Services, assist in coordinating technical workflows, standard work and competency across that area.
• Co-ordinate the use of discharge carts at ward level, to ensure optimised flow though timely discharge at ward level.
• Assist the Principal Pharmacy Technician in delivering the Pharmacy Senior Leadership Teams clinical service vision.
• Perform ward-based final checks on the patients medication supplies, certify those suitable for supply on discharge and request re-labelling of medication that has changed or a supply of medication that is not available.
• On admission identify current medication taken by patients and resolve problems identified in an appropriate manner
• Identify patients with potential medication compliance/concordance problems and taking appropriate action

Full and detailed tasks and responsibilities can be found in the Job description attached.

Person Specification

Qualifications

• Professional registration as a Pharmacy Technician with the General Pharmaceutical Council, or relevant registration
• Management qualification (or equivalent experiential learning achieved via experience of managing or supervising a team)
• Experience of working in an NHS hospital pharmacy setting.
• Significant Experience of working at ward level
• Experience of managing a team
• Diploma in Clinical Pharmacy Services and Therapeutics
• Experience of leading a change management project

Skills, knowledge and competencies

• Understanding of hospital pharmacy working practices
• Good information technology skills
• Good written and verbal communication skills
• Participated in service audit

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name: North Cheshire and Mersey NHS Foundation Trust (WHH). Address: Warrington and Halton Hospital, Lovely lane, Warrington, WA5 1QG, United Kingdom. Employer's website: https://northcheshireandmersey.nhs.uk/ (Opens in a new tab).

Employer contact details

For questions about the job, contact:
Principal Pharmacy Technician - Clinical Services
David Broomhall
[e-mail]
01928665360