Lead Pensions Projects Administrator

PensionsAge; Barwick in Elmet; On-site; GBP 30,000 - 42,000; Full time

Job summary

PensionsAge is seeking a team‑oriented pensions administrator to support Defined Benefit (DB) pension schemes in the United Kingdom. You will help members, employers and colleagues by delivering accurate, timely administration and a friendly, compliant service.

The role focuses on data integrity, scheme events, valuations and benefit statements, with opportunities to contribute to process improvements and data security in line with company values.

Responsibilities

• Deliver DB pension scheme administration with accuracy and timeliness.
• Respond to queries from members, employers and colleagues in a professional manner.
• Maintain accuracy and integrity of member and employer data.
• Participate in scheme activities such as valuations and annual benefit statements.
• Manage own workload while supporting the wider team and checking colleagues’ work.
• Follow processes for pension increases, annual allowance, life cover, and data requests.
• Collaborate flexibly with other teams as business needs evolve.
• Share ideas in team meetings and help improve processes.
• Ensure all work complies with data protection and information security policies.

Job description

The Role

We’re looking for someone who enjoys working as part of a team and takes pride in delivering high-quality Defined Benefit (DB) pension administration. You’ll play an important role in supporting members, employers and colleagues by providing an accurate, reliable and friendly service, while working in line with business goals, service levels and shared values.

What You’ll Be Doing

• Delivering accurate and timely DB pension scheme administration, always aiming to provide a great customer experience.
• Supporting members, employers and colleagues with queries in a helpful and professional manner.
• Taking responsibility for the accuracy and integrity of member and employer data.
• Getting involved in a wide range of scheme activities and projects, including valuations, annual benefit statements and data validation exercises.
• Managing your own workload while contributing to the success of the wider team, including checking colleagues’ work where required.
• Following agreed processes for scheme events such as pension increases, annual allowance, group life assurance and ad-hoc data requests.
• Working flexibly with other teams as business needs evolve.
• Sharing ideas, contributing in team meetings and helping to improve processes and ways of working.
• Ensuring all work is carried out securely and in line with data protection and information security policies.