Lead Operations Specialist

Baker Hughes; Liverpool; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading energy services company is seeking a Lead Operations Specialist. You will oversee production chemistry supply contracts, provide technical support, and ensure compliance with HSE standards. The ideal candidate will have a bachelor's degree in Chemical Engineering and over 5 years of experience in the field. This role offers a structured 8 AM - 5 PM work schedule, alongside comprehensive benefits including medical care and life insurance.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care options

Life insurance and disability programs

Tailored financial programs

Additional voluntary benefits

Qualifications

• Bachelor of Chemical Engineering, Chemistry Science or related fields.
• At least 5 years of experience in Production Chemicals Application or Chemical Industrial Services.
• Knowledge of process optimization and refinery production chemistry.
• Self-starter with problem-solving capabilities.
• Familiarity with MS Office.
• Ability to work outside in difficult weather conditions.
• Full UK/International driving license.

Responsibilities

• Manage and oversee production chemistry supply and service contracts.
• Provide on-site technical guidance and support.
• Monitor, troubleshoot, and optimize chemical treatment programs.
• Prepare technical reviews and proposals of new chemical solutions.
• Prospect for new applications to build the customer base.
• Organize production chemical reviews to verify customer needs.
• Handle billing, collection, and administrative support.
• Assist with order processing and inquiries.
• Manage limited product lines or special projects.
• Maintain compliance with HSE standards.

Job description

Would you like to improve our Technical Sales within Downstream sector?

Are you passionate about optimizing client's relationships?

Join a team that delivers essential services

As a Leader in the Downstream Energy market space, Baker Hughes offers opportunities to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.

Partner with the best

As the Lead Operations Specialist - based at location in Fawley, Hampshire - you will be required to sell and service our existing customers to grow the revenue stream in the assigned location . You will provide a vital service by implementing, monitoring , and evaluating chemical delivery systems. You will work and adapt to our ever-changing job requirements daily to satisfy our customer requirements.

As a Lead Operations Specialist, you will be responsible for :

• Managing and overseeing all aspects of production chemistry supply and service contracts to ensure successful delivery to our customers

• Providing on-site technical guidance and support for production operations, process engineering, commercial and operational queries

• Monitoring, troubleshooting, and optimizing of chemical treatment programs to provide support to the production operations group

• Preparing of technical reviews and proposals of new chemical solutions to share with our customers

• Prospecting for new support applications and scope expansion to build the customer base in the area of responsibility

• Organizing routine production chemical reviews and selection activities to verify changing customer needs

• Being responsible for billing & collection, invoicing, including preparing and conducting on filing, data entry, and administrative support

• Assisting with receipt and processing of orders, also facilitating resolution of inquiries and customer concerns related to the order and delivery process

• Dealing with only limited product line(s) and/or handling special project(s) as assigned

• Maintaining internal compliance and the highest HSE standards to ensure a safe working environment

Fuel your passion

To be successful in this role you will:

• Have a Bachelor of Chemical Engineering, Chemistry Science or related fields

• Demonstrate good experience (at least 5 years of experience) in Production Chemicals Application or Chemical Industrial Services

• Have knowledge of process optimization and refinery production chemistry ( desalting, overhead corrosion control , fouling control , etc.)

• Be a self-starter, proactively taking the initiative to solving problems and providing resolutions to a variety of service delivery fulfilment projects, often simultaneously

• Demonstrate computer skills and be familiar with MS Office

• Have the ability to work outside during difficult seasonal weather conditions

• Hold a full UK/International driving license

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Monday to Friday, 8 AM - 5 PM

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits