Lead Operational Risk Manager

Experian Group; Nottingham; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Experian Group is seeking a Lead Operational Risk Manager to oversee risk management across UK&I operations. This leadership role involves shaping risk culture, ensuring compliance, and driving change initiatives. Candidates should possess strong experience in operational risk and team development in a financial services context.

Benefits

Hybrid and flexible working

Great compensation package and discretionary bonus plan

Pension and private healthcare

25 days annual leave plus bank holidays

Volunteering days

Qualifications

• Proven experience in operational risk and change management within a regulated financial services environment.
• People leadership and line management experience.
• Deep understanding of risk frameworks and regulatory compliance.

Responsibilities

• Lead and manage a team of operational risk specialists.
• Oversee risk management across B2B and B2C business lines.
• Develop and execute operational risk strategy and frameworks.

Skills

Operational Risk Management

Team Leadership

Regulatory Compliance

Change Management

Risk Frameworks

Programme Management

Job description

We are looking for an experienced and people-focused Lead Operational Risk Manager to lead a team of Risk Specialists across the UK&I business. This is a pivotal leadership role in which you will strengthen our risk posture, embedding a robust risk culture, and ensuring regulatory compliance. Your role will involve strategic oversight, operational risk management, and programme delivery with a strong emphasis on team leadership and development.

You will lead a high-performing team of risk professionals, driving the operational risk agenda and delivering complex change initiatives that enhance the business's resilience and control environment. You'll help shape our risk culture, ensure regulatory compliance, and embed risk-aware practices across the business.

Responsibilities:

• Lead and manage a team of operational risk specialists, providing coaching, performance management, and career development support.
• Oversee risk management across both B2B and B2C business lines, ensuring alignment with regulatory expectations and internal frameworks.
• Develop and execute operational risk strategy, frameworks, and governance across the wholesale banking division.
• Deliver enterprise-wide change programmes, managing interdependent projects and ensuring risk-aligned outcomes.
• Collaborate with senior stakeholders across Risk, Compliance, IT, Transformation, and Business Units to embed risk into the change lifecycle.

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Experience and Skills

• Proven experience in operational risk and change management within a regulated financial services environment.
• People leadership and line management experience, with experience developing successful teams.
• Deep understanding of risk frameworks, governance structures, and regulatory compliance (including Consumer Duty and Enterprise Risk Management).
• Demonstrated ability to manage complex programmes and deliver change at scale.
• Strategic approach with a hands-on approach to delivery and risk mitigation.
• Familiarity with technology delivery, project lifecycle management, and risk-based prioritisation.

Additional Information

Additional Information

Benefits package includes:

• Hybrid and flexible working
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Grade EB7/C

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