Lead Officer - Housing Assistance Shared Service

We Manage Jobs(WMJobs); Stafford; Hybrid; GBP 47,000 - 52,000; Full time

Job summary

A local government service is seeking a Lead Officer for Housing Assistance to manage a dedicated team delivering Disabled Facilities Grants. Key responsibilities include overseeing the grant process, leading procurement, and managing budgets. Ideal candidates will possess strong organisational and leadership skills with a commitment to supporting vulnerable individuals. The role offers flexible working arrangements and professional development opportunities.

Benefits

Flexible home working

27.5 days holiday plus bank holidays

Membership of the Local Government pension scheme

Discounts at leisure activities and shops

Qualifications

• Proven experience in managing a team, ideally within the public sector or social care environment.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Expertise in running procurement processes, including tendering, supplier negotiations, and contract management.
• Enthusiastic and results-driven, with a commitment to delivering positive outcomes.

Responsibilities

• Overseeing the complete DFG process from referrals to project completion.
• Leading procurement processes and ensuring value for money.
• Managing budgets, resources, and timelines to meet challenging targets.
• Cultivating a culture of professionalism within the team.
• Maintaining strong relationships with external stakeholders.

Skills

Knowledge of Disabled Facilities Grant legislation

Team management experience

Customer service skills

Organisational skills

Procurement processes expertise

Excellent communication skills

Problem-solving mindset

Full UK Driving Licence

Job description

Overview

Lead Officer - Housing Assistance Shared Service (DHH124)

Band K (SCP 36 - 40) £47,181 - £51,356 per annum, plus Market Supplement £4,000 per annum until 31st March 2028

Full time, permanent - 37 hours per week

It is an exciting time to join us, as you will play a significant role in a passionate and committed team, making a real difference in people’s lives. Our Housing Assistance Shared Service is committed to supporting residents across Stafford Borough and South Staffordshire District.

We are looking for a dynamic and professional Lead Officer to join us to manage the high-performing Housing Assistance (Disabled Facilities Grants) service; a supportive and collaborative team which is proven to be efficient, effective and valued.

Key Responsibilities

• Overseeing the complete DFG process, from receiving referrals to project completion, ensuring efficiency, quality and safety.
• Leading procurement processes, including tendering key contracts, contractor management and ensuring value for money.
• Developing and implementing systems and processes that drive continuous improvement and operational excellence.
• Managing budgets, resources and timelines, monitoring and influencing key performance indicators to meet challenging targets.
• Cultivating a culture of professionalism, collaboration, and enthusiasm within the team.
• Establishing and maintaining strong relationships with external stakeholders, including contractors, healthcare professionals, and local authorities.
• Ensuring compliance with legal, regulatory, and local government standards.

Key Skills & Qualifications

Ideally, we are looking for someone who has knowledge of Disabled Facilities Grant legislation; experience in leadership and management, with the ability to motivate a high performing team; great customer service; and excellent organisational skills.

• Proven experience in managing a team, ideally within the public sector or social care environment.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Expertise in running procurement processes, including tendering, supplier negotiations, and contract management.
• Excellent communication skills, with a professional and approachable manner.
• Enthusiastic and results-driven, with a commitment to delivering positive outcomes for vulnerable individuals.
• In-depth knowledge of the Disabled Facilities Grant process or similar funding mechanisms.
• A problem-solving mindset, with the ability to adapt to changing circumstances.
• Ability to work jointly with professionals including Occupational Therapists, architects and local authority staff for a joined-up multi-agency service.
• You must hold a full UK Driving Licence.

This role is working in a regulated activity and will be subject to a DBS disclosure.

Benefits and Additional Information

In return, we can offer you opportunities for professional development and working arrangements that will enhance your work-life balance. These include flexible home working (dependent on service need) and a holiday allowance of 27.5 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of training and developmental opportunities is also offered.

If you are a highly motivated, enthusiastic, and organised individual with a passion for supporting individuals to live independently, we would love to hear from you.

How to apply

For further information and to apply, please visit our website at: https://www.staffordbc.gov.uk/jobs-and-careers

Important dates

Closing date for completed applications: Sunday 5th October 2025

Interviews will be held week beginning 13th October 2025