Lead, Office Administrator - 12 month fixed term contract

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive Office Administrator for a 12-month fixed-term contract in London. This role is pivotal in ensuring smooth office operations, acting as the first point of contact for clients and staff. The ideal candidate will possess strong administrative and customer service skills, alongside proficiency in MS Office. Join a dynamic team where your contributions will enhance workplace efficiency and foster a collaborative environment. If you are organized, detail-oriented, and ready to take on challenges, this opportunity is perfect for you.

Qualifications

• Previous experience in administrative or facilities management roles.
• Fluent in spoken and written English with excellent communication skills.

Responsibilities

• Assist with day-to-day office operations including scheduling and travel arrangements.
• Manage the switchboard and handle inquiries professionally.
• Coordinate office events and maintain documentation for processes.

Skills

Administrative Experience

Facilities Management

Customer Service

Interpersonal Skills

Problem Solving

MS Office Suite

Tools

MS Office

Job description

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Lead, Office Administrator - 12 month fixed term contract, London

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Client:

Cboe Global Markets, Inc.

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

80369906c4c0

Job Views:

4

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Description

** This is a 12 Month Fixed Term Contract **

Building trusted markets —powered by our people.

At Cboe Europe, we inspire our people to solve complex challenges together because what we do matters. We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. Our Associate Resource Groups champion diversity, equity and inclusion, giving associates a safe space to network, share ideas and create opportunities.

Location Overview

The Cboe office in London is situated in The Monument Building, a modern space that spans two floors and features a spacious outdoor balcony. From the balcony, employees can enjoy stunning views of some of London's most iconic architectural landmarks, adding a unique touch to the work environment. The building is equipped with convenient amenities for office commuters, including bike storage and showers, making it easy for staff to freshen up after their commute. Its prime location in the heart of London's financial district ensures that employees have easy access to a variety of cafes, restaurants, and shops, creating an ideal balance of work and leisure.

The office is located directly adjacent to the historic Monument to the Great Fire of London and is just across the street from the Monument Underground Station. This provides convenient transport links, with access to the West End in less than 15 minutes. The location blends the vibrancy of central London with the business-centric atmosphere of the City, making it an attractive hub for professionals.

Sounds like the place for you? Join us!

Summary: Cboe is actively seeking a career-minded, service driven professional. Your main purpose will be to act as the first point of contact for any inquiries from both clients and staff in an efficient and timely manner.

Responsibilities

Assist with the day to day running of the office, including scheduling, booking travel arrangements, facilities management and maintenance issues.

Oversee Facilities management and maintenance issues, working with our maintenance provider.

Manage the switchboard by answering the telephone in a timely and professional manner and screening when necessary before transferring to the relevant department or individual.

Assist with the new hire orientation process and preparation of HR-related communications and educational materials.

Manage the company credit card reconciliation process. On a monthly basis, upload receipts to the expense processing system and ensure all receipts are accounted for on a timely basis. Maintain the ESG spreadsheet.

Arranging couriers and dealing with all inbound and outbound mail.

Coordinate the delivery of the monthly HR/Admin newsletter.

Manage order, track and organise stationery and office supplies including weekly grocery order and daily lunch orders

Maintain documentation for administrative/office management processes. Assist with the coordination of office events and functions, both on and offsite. For the Admin team as well as Sales, Marketing and others, as needed.

Requirements

Previous administrative, facilities management or customer service experience.

Ability to learn new software programs.

Proactive, clear and tactful communications with excellent interpersonal skills. Fluent in spoken and written English.

Reliability, professionalism and approachability

High level of organization with the ability to multi-task and prioritize Ability to use own initiative and problem solve

Solutions and detail oriented with a positive attitude

Ability to work in a team environment and interact with senior management, clients, and board members

PC literate: MS Office with good knowledge of Outlook, Excel, PowerPoint and Word