Lead Nightshift Manager

Sainsbury's; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Sainsbury's is seeking a Lead Nightshift Manager to oversee a dynamic team and enhance in-store service. As a pivotal role, you'll lead night operations, coach your team, and tackle daily challenges, all while ensuring exceptional customer experiences. An annual night shift premium and tailored development opportunities await you.

Benefits

Up to £4,500 premium for night shifts

10-15% discount on shopping

Generous holiday entitlement

Wellbeing support and counselling access

Cycle to Work scheme

Qualifications

• Demonstrated ability to lead and develop teams.
• Motivated to enhance customer service.
• Experience in a fast-paced retail environment.

Responsibilities

• Leading a team of managers to improve store operations.
• Coaching and guiding team members.
• Ensuring night shift readiness for morning customers.

Skills

Leadership

Customer Service

Problem Solving

Education

Experience in Management

Job description

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Join to apply for the Lead Nightshift Manager role at Sainsbury's

Our Lead Nightshift Manager role is a brilliant step if you’re ready to stretch your leadership skills to fully lead and inspire a management team and department. You will have clear accountability, realistic expectations and structured support. It’s a win:win – we give you the time and space to coach your team and strengthen your leadership skills, and you help us to create even better in-store service for our customers and colleagues.

Your leadership experience could be in any customer focussed industry, not necessarily Food Retail. In fact, we’re keen to nurture the broadest mindsets in order to grow a management team that operates effectively across the store, so don’t worry if you don’t have the technical knowledge, we’re looking primarily for the desire to achieve success through your people and a love for connecting with customers.

What You’ll Be Doing

Our purpose is that driven by our passion for food, together we serve and help every customer.

You’ll be working in one of our busiest and most complex stores, reporting directly to the Store Manager and leading a team of managers. It’s fast-paced. Every day will bring unexpected challenges. You won’t always have the answers – that’s fine – but by solving short-term problems and making medium-term changes, you’ll support your team to keep delivering.

Our Nightshift teams are core to our stores always being ready for our first customers of the day. They restock shelves, take in warehouse deliveries and help with overnight online picking. As a leader, you’ll stay connected to the day time leadership team to understand the on-going plans and priorities and make sure everything is set up and ready for our colleagues and customers in the morning.

We recognise that working at night isn’t for everyone and an additional annual premium of up to £4,500 is applied to salaries for nightshift management roles, where eligible.

Specifically, your role is to set the direction of travel in your area for the next 1-3 months.

What Success Looks Like

There’s a lot to learn. Every day you‘ll be strengthening your existing leadership skills and adding new ones, here’s how:

• You’ll be coaching, motivating and guiding your managers to work as a productive team, building their capabilities and leading them through change
• You’ve mastered helping your team put themselves in the customers’ shoes, taking genuine pride in how we deliver a better service and spot opportunities
• You’ll be leading through communication; clearly articulating how we’re performing and inspiring improvements for now, and the next quarter
• Be confident in your ability to continuously prioritise and energise your team through the night
• You will be developing yourself as the operational expert and acting as a role model for your team
• You’re confident making decisions at pace and feel empowered and accountable to run your area of the store – and to deputise for the Store Manager
  
  

About You

You might currently be managing a smaller supermarket or convenience store or already in a team leadership role. Maybe you’re looking for a new challenge after a career break or transferring from another big store retail environment or another sector. Wherever you’re working now, you’ve demonstrated you can make a difference and love being part of a team.

What matters most is you – that you’re motivated to develop, dedicated to bringing out the best in others and, like all of us, passionate about customer service. After all, that’s what our stores are all about.

Where next?

Join Sainsbury’s instore management teams and you’ll enjoy the support and the opportunity to deliver excellence. When joining us you will receive a clear induction and orientation alongside a training plan specific to your needs that you'll build alongside your manager. They will support and coach you to deliver great performance, whilst having plenty of time to develop.

As one of our Lead Managers you could move into a Deputy Store Manager or Store Manager role with us. You’ll also be well placed for a leadership challenge in head office or across the Sainsbury’s family: Habitat, Tu, Argos, Sainsbury’s Bank and Nectar 360. Trust us – we know how to make the most of your potential.

Added Benefits

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Up to £4,500 premium for working nights, where eligible
• 4 night week - our full-time nightshift managers work their hours across 4 nights
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
  
  

Click ‘apply’ to start your Sainsbury’s journey

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Retail

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