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A defense technology company in London is seeking a Mission Operations Engineer to manage customer relationships and deploy innovative defense solutions. The ideal candidate will have technical program management experience, specifically with the UK MOD. This role involves collaboration with engineering and logistics teams to enhance product deployment and customer success.
Anduril Industries is a defense technology company focused on transforming U.S. and allied military capabilities with advanced technology. Anduril’s products and operating system integrate autonomous, AI, computer vision, sensor fusion, and networking to support mission success.
The Mission Operations (MOPs) team manages the execution, growth, and success of customer accounts. Mission Operations Engineers own customer relationships, plan and deploy Anduril products in support of missions, collaborate with product, engineering, sales, and logistics teams, and ensure customer and mission success.
Orchestrate the deployment of Anduril products. Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Collaborate with engineering, logistics, and technical operations to deploy products, train end users, and ensure high performance. Maintain engagement with customers to improve usability and inform product improvements.
Grow the business through customer success. Build and maintain commitments with customers to drive top-line growth, articulate Anduril’s value at executive and end-user levels, and identify future opportunities where Anduril technology improves customer outcomes.
Shape products to meet mission needs. Work with customers to understand their challenges and partner with engineers to shape products addressing national and international security needs.
Collaborate across teams. Coordinate with internal teams across business development, engineering, product, logistics, legal, contracting, technical operations, and more to ensure successful deployment and customer outcomes.
Technical project management. Drive successful delivery of projects, gather requirements, perform impact analysis, plan integrations, obtain necessary approvals to operate on customer networks, and report on project metrics.
Mission First Mindset. Prioritize the mission and customer needs, aiming to build the best possible products for the warfighter and advance defense capabilities.
Ownership Mentality. Demonstrate responsibility, accountability, and a proactive approach to shaping account success and customer interactions, including proposals or new feature discussions with engineers.
Technical Aptitude and Intellectual Curiosity. Ability to understand advanced technologies such as machine learning, autonomy, distributed networking, and multi-modal sensor fusion; able to articulate technical concepts in the context of the customer’s mission.
Structured Thinker and Problem Solver. Clear communication, thoughtful planning, and a solution-driven approach to ensure mission success.
High Value Team Member. Ability to work across teams, show empathy, and build rapport at user and executive levels in a low-ego environment.
360 Degree Leader. Demonstrated leadership in informal and formal contexts, willingness to seek feedback, and ability to influence across teams.
Diversity & Inclusion. Commitment to diversity and inclusion and encouragement for applicants from all backgrounds.
Note: The salary range and benefits information are provided as part of the role description, with details subject to eligibility and location. This includes information about health benefits, retirement plans, and leave policies where applicable.
Anduril is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, age, or any other protected characteristic, and in compliance with applicable laws. We encourage applicants from all backgrounds to apply.
To view Anduril's candidate data privacy policy, please visit the privacy notice on our site.