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Lead Mental Health Practitioner - Supported Self-Help Service
NHS
Derby
On-site
GBP 30,000
Full time
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Job summary
A leading mental health charity seeks a Lead Mental Health Practitioner for the Supported Self-Help Service in Derby. This role involves delivering guided self-help to clients experiencing early signs of mental health distress. The successful candidate will manage a caseload, oversee a mental health practitioner, and contribute to service development while ensuring effective case management.
Qualifications
- Experience in providing mental health/wellbeing services to clients.
- Knowledge of common mental health presentations.
- Experience of managing staff or volunteers.
Responsibilities
- Manage a caseload of Supported Self-Help clients.
- Provide feedback on service performance and user suggestions.
- Monitor service delivery producing reports and collecting data.
Skills
Education
Tools
Job description
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Job Summary
The Lead Mental Health Practitioner role focuses on the effective coordination and delivery of the Supported Self-Help Service.
Job Summary
The Lead Mental Health Practitioner role focuses on the effective coordination and delivery of the Supported Self-Help Service.
Supported Self Help is a guided self-help programme developed by Mind, designed to meet the needs of people who are experiencing mild to moderate mental health problems. The role will involve working from various community venues within Derbyshire and Derby City, delivering the Supported Self-Help programme, working proactively with individuals to support them via a facilitated self-help approach.
Main duties of the job
The role focuses on direct client work, offering guided self-help support to individuals experiencing early signs of mental health distress, such as anxiety, depression, stress, or bereavement. The successful candidate will manage a caseload, guide clients through structured support programmes, and ensure appropriate signposting to external resources where needed. They'll also collect and analyse data to monitor service delivery and outcomes, contributing to service development through user feedback and operational insight.
The Lead Mental Health Practitioner role also provides line management support for a Mental Health Practitioner, providing direction, assigning caseloads, supporting with safeguarding issues, and ensuring effective case management in collaboration with the Services Lead.
About Us
Derbyshire Mind is your local independent mental health charity. We provide a range of community mental health and wellbeing services designed to support people with mental health problems, improve mental health and wellbeing and to help promote better mental health and wellbeing for all throughout the population of Derby and Derbyshire.
Our Vision:
For everyone in Derbyshire to have good mental wellbeing and to live their best life.
Our Values:
WORKING TOGETHER: We work alongside others for the greater good.
LEARNING TOGETHER: We always aim to do things better.
EMPOWERING: We support people to fulfil their potential.
RESPECTFUL: We dont judge; we treat others as equals.
POSITIVE: We are progressive and focus on solutions.
Details
Date posted
16 June 2025
Pay scheme
Other
Salary
£29,175 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
B0397-25-0003
Job locations
Derby West Business Centre
Ashbourne Road
Derby
DE22 4NB
Job Description
Job responsibilities
Main Duties And Responsibilities
- To accurately and efficiently manage all administration processes associated with the delivery of the Supported Self-Help Service.
- To play an integral part in delivering an effective service to meet set targets, with support from the Services Lead.
- To establish positive client engagement and input, as well as being involved in promoting general aspects of wellbeing.
- To monitor service delivery, producing reports and collecting and recording data as required.
- To be responsible for a caseload of Supported Self-Help clients.
- To work with people to overcome early signs of mental health distress such as anxiety, depression, stress, and bereavement.
- To follow a set programme, providing support via a facilitated self-help model, including signposting individuals to further support where required.
- To provide feedback on the performance of the service, and any comments from service users, alongside any suggestions for alternate delivery options.
- To provide line management support for the Mental Health Practitioner, including guidance/advice, with support from the Services Lead where needed.
- To assign a caseload for the Mental Health Practitioner, and ensure their caseload is managed effectively, with support from the Services Lead.
- To provide support and guidance to the Mental Health Practitioner regarding client risk and any safeguarding concerns, with close support from the Services Lead.
- To seek opportunities to promote and publicise the service within agreed locations and communities.
- To support with trialling different approaches to service delivery, in a variety of locations, whilst ensuring the quality of the service is not compromised.
- To build and maintain positive relationships with key partners, including referrers, community venues, local support services, other VCSE organisations, and local communities.
- To keep abreast of treatments, therapies, policy, legislation, and local services relating to the Supported Self-Help service and mental wellbeing.
- To ensure that the Supported Self-Help service is delivered in line with operational policies and procedures, including in relation to safeguarding, equal opportunities and health and safety.
- To capture and record all required data on individuals being supported, in an accurate, timely manner. Ensuring all referrals go through the appropriate system and to manage the CMS (Charity Log) processes efficiently to draw down referrals.
- To ensure service delivery meets organisational values and standards and is compliant with relevant regulatory frameworks (e.g., GDPR).
- To attend programme workshops and meetings, contributing to the learning and development of the programme.
- To carry out any other tasks as reasonably requested by the Services Lead or other managers of Derbyshire Mind, as may be required from time to time, within the context of the Supported Self-Help Service.
- To undergo any training relevant to the role either internally or externally, most importantly the supported self-help training provided by national Mind.
- To actively participate in regular supervision sessions and team meetings.
- To participate in Personal Development plans and to undertake training and development as identified within these discussions.
- To always maintain a professional and confidential approach to work.
- To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
- To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed.
- To maintain the confidentiality of any information gained during employment with Derbyshire Mind.
- The post holder will be required to travel across Derby and Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/required.
- The post requires flexible working, which may include some evening or weekend work on occasion.
Job Description
Job responsibilities
Main Duties And Responsibilities
- To accurately and efficiently manage all administration processes associated with the delivery of the Supported Self-Help Service.
- To play an integral part in delivering an effective service to meet set targets, with support from the Services Lead.
- To establish positive client engagement and input, as well as being involved in promoting general aspects of wellbeing.
- To monitor service delivery, producing reports and collecting and recording data as required.
- To be responsible for a caseload of Supported Self-Help clients.
- To work with people to overcome early signs of mental health distress such as anxiety, depression, stress, and bereavement.
- To follow a set programme, providing support via a facilitated self-help model, including signposting individuals to further support where required.
- To provide feedback on the performance of the service, and any comments from service users, alongside any suggestions for alternate delivery options.
- To provide line management support for the Mental Health Practitioner, including guidance/advice, with support from the Services Lead where needed.
- To assign a caseload for the Mental Health Practitioner, and ensure their caseload is managed effectively, with support from the Services Lead.
- To provide support and guidance to the Mental Health Practitioner regarding client risk and any safeguarding concerns, with close support from the Services Lead.
- To seek opportunities to promote and publicise the service within agreed locations and communities.
- To support with trialling different approaches to service delivery, in a variety of locations, whilst ensuring the quality of the service is not compromised.
- To build and maintain positive relationships with key partners, including referrers, community venues, local support services, other VCSE organisations, and local communities.
- To keep abreast of treatments, therapies, policy, legislation, and local services relating to the Supported Self-Help service and mental wellbeing.
- To ensure that the Supported Self-Help service is delivered in line with operational policies and procedures, including in relation to safeguarding, equal opportunities and health and safety.
- To capture and record all required data on individuals being supported, in an accurate, timely manner. Ensuring all referrals go through the appropriate system and to manage the CMS (Charity Log) processes efficiently to draw down referrals.
- To ensure service delivery meets organisational values and standards and is compliant with relevant regulatory frameworks (e.g., GDPR).
- To attend programme workshops and meetings, contributing to the learning and development of the programme.
- To carry out any other tasks as reasonably requested by the Services Lead or other managers of Derbyshire Mind, as may be required from time to time, within the context of the Supported Self-Help Service.
- To undergo any training relevant to the role either internally or externally, most importantly the supported self-help training provided by national Mind.
- To actively participate in regular supervision sessions and team meetings.
- To participate in Personal Development plans and to undertake training and development as identified within these discussions.
- To always maintain a professional and confidential approach to work.
- To work in line with Derbyshire Mind policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, safeguarding, data protection and equal opportunities.
- To actively promote the aims and principles of Derbyshire Mind and take part in any Derbyshire Mind activities as directed.
- To maintain the confidentiality of any information gained during employment with Derbyshire Mind.
- The post holder will be required to travel across Derby and Derbyshire, and to be flexible in their approach to working from our office or home as appropriate/required.
- The post requires flexible working, which may include some evening or weekend work on occasion.
Person Specification
Experience
Essential
- Experience of providing mental health/wellbeing services to clients.
- Knowledge of common mental health presentations and of the issues relating to supporting people with a range of mental health and emotional wellbeing issues.
- Experience of managing staff or volunteers.
- Experience of using a range of computer software packages and programmes, including Microsoft Office Word, Outlook, Excel, Teams, PowerPoint and SharePoint.
- Experience of using communication systems including email, internet, databases, and social media networks.
- A good knowledge of safeguarding considerations, risk assessments and health and safety.
- Experience of using a Client Management System (CMS) such as Charity Log, Views or similar.
- Personal experience of mental health problems.
Essential
- Educated to a good standard and/or at least two years. relevant working experience. English and Mathematics at GCSE Grade C or equivalent.
- Level 3 qualification in Health & Social Care or equivalent.
Other Job Requirements
- Hold a full driving licence and have access to own transport to deliver the requirements of the job description.
Essential
- Awareness of, and commitment, to the principles of equality, equity, diversity and inclusion.
- Self-motivated, enthusiastic and committed.
- Personal resilience and flexible attitude in the face of difficulties, able to manage own wellbeing
- Appreciation of, and a commitment to, working within the framework of Derbyshire Mind policies and procedures.
- Flexible in approach and willing to work occasional unsocial hours when required.
Skills and Abilities
- Able to assess clients for suitability and make appropriate onward signposting referrals when necessary.
- Able to work effectively with clients with a broad range of issues.
- Able to motivate people to engage in self-help activities.
- Able to assess and manage client risk and safeguarding issues.
- Able to manage and achieve service targets.
- Able to accurately capture and record data.
- Able to communicate, both verbally and in writing, in an effective and accessible way with clients, staff and external agencies or partners.
- Excellent interpersonal skills and able to build strong working relationships with both internal and external stakeholders.
- Able to prioritise, manage a varied workload and manage time effectively.
- Able to work collaboratively as part of a team.
- Able to manage professional boundaries, deal with sensitive information and maintain strict confidentiality both in and out of the workplace.
- Able to utilise captured data to monitor service performance and produce professional, accurate reporting
- Able to work independently and operate with minimum supervision, seeking advice and support where appropriate.
Essential
- Able to assess clients for suitability and make appropriate onward signposting referrals when necessary.
- Able to work effectively with clients with a broad range of issues.
- Able to motivate people to engage in self-help activities.
- Able to assess and manage client risk and safeguarding issues.
- Able to manage and achieve service targets.
- Able to accurately capture and record data.
- Able to communicate, both verbally and in writing, in an effective and accessible way with clients, staff and external agencies or partners.
- Excellent interpersonal skills and able to build strong working relationships with both internal and external stakeholders.
- Able to prioritise, manage a varied workload and manage time effectively.
- Able to work collaboratively as part of a team.
- Able to manage professional boundaries, deal with sensitive information and maintain strict confidentiality both in and out of the workplace.
- Able to utilise captured data to monitor service performance and produce professional, accurate reporting
- Able to work independently and operate with minimum supervision, seeking advice and support where appropriate.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derbyshire Mind
Address
Derby West Business Centre
Ashbourne Road
Derby
DE22 4NB
Employer's website
http://www.derbyshiremind.org.uk/ (Opens in a new tab)
Employer details
Employer name
Derbyshire Mind
Address
Derby West Business Centre
Ashbourne Road
Derby
DE22 4NB
Employer's website
http://www.derbyshiremind.org.uk/ (Opens in a new tab)
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- Seniority levelMid-Senior level
- Employment typeContract
- Job functionHealth Care Provider
- IndustriesMental Health Care
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