Lead Medical Technician - Armed Forces Recruitment

Optima Health; Birmingham; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 Days Annual Leave + Bank Holidays

Life Assurance

Pension Scheme

Health Cash Plan

Volunteer Days

Eye Test Vouchers

Job summary

Optima Health is expanding its Armed Forces recruitment service and seeks a Lead Medical Technician to drive clinic delivery, mentor technicians and support audit/compliance across sites.

The role offers UK-wide travel, a clear progression path, and involvement in a joint MOD partnership delivering end-to-end medical assessments for the three services.

Qualifications

• Minimum 2 years' clinical experience in the relevant discipline.
• May be required to undergo and pass security clearance checks.
• Ability to manage a team effectively, balancing empathy with a strong focus on task and performance.
• Excellent communicator, able to convey complex ideas to different audiences and drive change.
• Strong analytical and problem-solving skills, using data to inform decisions and drive improvement.

Responsibilities

• Support the clinic Technician Team, feeding back to the Regional Biometric Manager.
• Support leadership, motivation, and performance management of the Technician Team, including feedback and compliance with Optima Health policies.
• Act as an advocate for Optima Health Medical Assessments and Armed Forces Recruitment, supporting candidate and colleague relationships.
• Support continuous improvement in cost-effectiveness, efficiency, and quality across service operations.
• Deliver induction, refresher, and ongoing training, mentoring Technicians to meet delivery and quality targets.
• Undertake candidate biometric assessments (approx. 80% of role), conducting 6 -7 medicals per day, plus additional assessments as requested by the assessing Doctor along with 20% lead duties.
• Act as chaperone during Pre-Service Medical Assessments (PSMAs), maintaining candidate dignity and privacy.
• Carry out daily equipment calibration, flagging maintenance needs.
• Undertake audits and support recruitment within your geographical area.
• Record clear, accurate clinical information.
• Be flexible with working hours (occasional early/late starts, weekend work) and undertake UK travel, including overnight stays where required.
• Carry out other duties as required by your Line Manager.
• Lead by example, embodying Optima Health's values, Shaping Tomorrow, We Do the Right Thing, One Team, Never Too Big to Care.

Skills

Team management

Communication

IT skills

English proficiency

Analytical thinking

Tools

MS Word

Excel

Outlook

Job description

Job Title: Lead Medical Technician - Armed Forces Recruitment
Salary: £33,000 per annum based on full time equivalent
Contract Type: Permanent
Hours: Full Time, 37,5 hours per week . Working hours between 8am-6pm.

Right to live and work in the UK is required for this role.
Successful candidates will be required to undergo BPSS security clearance.

Role Summary

A new, combined Armed Forces Recruitment Service (AFRS) will launch in 2027,replacing the individual schemes run by the Royal Navy, British Army, and Royal Air Force.

Optima Health is proud to partner with the UK Ministry of Defence (MOD) in providing critical recruitment services for the UK's Armed Forces. For the first time, this new approach will see the Royal Navy, the British Army, and the Royal Air Force have a joint Armed Forces Recruitment Service (AFRS). This service will be delivered through a partnership of the MOD, Serco, and our consortium of partners, providing end-to-end support from candidate attraction, medical screening through to assessment, onboarding, and preparation for attending Phase 1 training.

Optima Health Medical Assessments will conduct the new Tri- Service medical assessment bringing the Army, Navy and RAF processes into one, a single medical process for entry to all three services.

The Lead Technician plays a key role in ensuring all Technicians within the clinic team achieve agreed targets for time, cost, and quality. Based at a clinic, the Lead Technician undertakes clinic delivery alongside their team, while also providing support to the Regional Biometric Manager and stepping into a management capacity in their absence.

This role is ideal for an experienced Technician looking to progress, offering the opportunity to lead by example, mentor and support colleagues, and conduct audits, while still remaining hands-on, typically undertaking 3 - 4 technician days per week. The role does not carry direct reports, with all team members reporting into the Regional structure; some travel between sites should be expected.

This position offers a clear progression pathway, with future opportunities to move into Regional or Head of Department roles.

We currently have opportunities available in:

• Havant
• Bristol
• Woking
• London - Newham / Stratford
• London - Old Street
• Birmingham
• Leicester
• Manchester
• Leeds
• Glasgow
• Newcastle

If you are based in or around one of the listed locations, meet the eligibility criteria, and are interested in joining the Armed Forces Recruitment Service.

We have start dates available throughout the year, commencing from January 2027.

Main duties and Responsibilities:

• Support the clinic Technician Team, feeding back to the Regional Biometric Manager.
• Support leadership, motivation, and performance management of the Technician Team, including feedback and compliance with Optima Health policies.
• Act as an advocate for Optima Health Medical Assessments and Armed Forces Recruitment, supporting candidate and colleague relationships.
• Support continuous improvement in cost-effectiveness, efficiency, and quality across service operations.
• Deliver induction, refresher, and ongoing training, mentoring Technicians to meet delivery and quality targets.
• Undertake candidate biometric assessments (approx. 80% of role), conducting 6 -7 medicals per day, plus additional assessments as requested by the assessing Doctor along with 20% lead duties .
• Act as chaperone during Pre-Service Medical Assessments (PSMAs), maintaining candidate dignity and privacy.
• Carry out daily equipment calibration, flagging maintenance needs.
• Undertake audits and support recruitment within your geographical area.
• Record clear, accurate clinical information.
• Be flexible with working hours (occasional early/late starts, weekend work) and undertake UK travel, including overnight stays where required.
• Carry out other duties as required by your Line Manager.
• Lead by example, embodying Optima Health's values, Shaping Tomorrow, We Do the Right Thing, One Team, Never Too Big to Care.

Experience, Skills, and Knowledge Required for the Role:

• Minimum 2 years' clinical experience in the relevant discipline.
• May be required to undergo and pass security clearance checks, in line with customer requirements.
• Ability to manage a team effectively, balancing empathy with a strong focus on task and performance.
• Excellent communicator, able to convey complex ideas to different audiences and drive change.
• Strong analytical and problem-solving skills, using data to inform decisions and drive improvement.
• Results-oriented, with a track record of achieving goals and supporting others to achieve theirs.
• Highly flexible, comfortable with ambiguity and conflicting priorities, able to anticipate and respond rapidly to change.
• Excellent written and verbal communication skills, fluent in English, able to engage stakeholders professionally across phone, email, and face to face.
• Ability to work within a target-driven environment.
• Excellent organisational skills, with a structured approach and sound independent decision-making.
• IT literate, confident with MS Word, Excel, and Outlook.

What Can We Offer You?

• 25 Days Annual Leave + Bank Holidays
• Buy and Sell Holiday Scheme
• Life Assurance
• Pension Scheme
• Health Cash Plan
• Volunteer Days
• YuLife Employee Benefits Platform
• Save As You Earn Scheme
• Eye Test Vouchers
• Flu Vaccination Scheme
• Cycle to work scheme
• Clinical Training Academy
• Paid CPD Days
• Professional Registration Fees Paid
• RAVE Awards
• Employee Assistance Programme
• Right to Request Flexible Working From Day 1

About Us

Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.

At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.

When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.

Together, we live our values:

One Team – There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.

Doing the Right Thing – We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.

Shaping Tomorrow – We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smarter, more flexible approaches that help our people thrive both professionally and personally.

Never Too Big to Care – We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.