Lead Manager - Salisbury Extra

Troopr Ltd; Salisbury; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

20 days holiday plus personal day

Flexible working from day one

Pension contributions up to 7.5%

Discounts through Colleague Clubcard

Wellbeing services access

Job summary

A leading retailer in Salisbury is seeking a Lead Manager to oversee store operations and foster customer service excellence. You will lead a management team, ensure high service levels, and maximize sales impact. Ideal candidates will possess the ability to communicate effectively and build relationships. This role emphasizes leadership on the store floor and presents opportunities for professional growth. Competitive benefits and flexibility are offered to support diverse needs.

Qualifications

• Ability to share and encourage new ideas with colleagues.
• Warm and welcoming demeanor towards others.
• Strong team spirit and relationship-building skills.

Responsibilities

• Lead and guide the management team in the store.
• Ensure best service for colleagues and customers.
• Maximize sales and presentation in the department.

Skills

Communication

Team building

Leadership

Customer service

Job description

What's in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here .Â
• Click here to read more about the benefits we have available for our colleagues

About the role

Availability Window

Days From time To time Mon 07:00:00 16:00:00 Tue 09:00:00 18:00:00 Thu 07:00:00 16:00:00 Fri 13:00:00 22:00:00 Sat 08:00:00 17:00:00

Shift Pattern: Varies from day to day but are planned in advance

Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

Becoming a manager in a Tesco store gives you a driving role in Serving Britain’s Shoppers a Little Better Every day.

As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It’s a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together. You’ll get to grow your own team - by spotting talent and giving them the feedback and support they need to be their best.

We’ll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time.

This role is what management should be: out of the office and leading from the front - on the store floor with your colleagues and customers.

You will need

Do you have the attitude, aptitude and aspiration to be a great retail manager?

• Talking to colleagues, to share and encourage new ideas and best practice
• Being warm and welcoming, taking time to recognise and listen to others
• Building a strong team spirit and a network of relationships that stretches beyond the store

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities
• Acting quickly to do what’s right for colleagues and customers
• Thriving on change and leading people through it together
• Knowing how to be at your best - and exceeding expectations

About us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.Â

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com

About Tesco

As a leading retailer, with more than 330,000 colleagues, Tesco aims to serve customers every day with affordable, healthy and sustainable food – to help them enjoy a better quality of life.

Tesco has demonstrated a strong dedication to supporting the communities in which it serves. It was the first retailer to sign the Armed Forces Covenant in 2014, reinforcing its commitment to supporting veterans and the Armed Forces Community.

Everyone is welcome at Tesco, and as the largest private sector employer of veterans, Tesco aims to provide fulfilling careers across the business including opportunities in distribution, technology and buying.