Lead Manager Nights - West Bromwich Extra

ENGINEERINGUK; West Bromwich; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a passionate Lead Manager to enhance the shopping experience for customers. In this dynamic role, you will lead a dedicated team, ensuring top-notch service and operational excellence. Your ability to inspire and build relationships will be key as you drive sales and create a welcoming environment. This position offers a unique opportunity to work closely with colleagues and customers alike, making a tangible impact in the community. If you thrive in a fast-paced retail environment and are ready to take on a leadership role, this is the perfect opportunity for you.

Benefits

20 days holiday plus personal day

Flexible working options

10% discount on purchases

Access to wellbeing services

Life cover and pension contributions

Uniform provided

Colleague networks for support

Qualifications

• Strong leadership and management skills to guide a team.
• Ability to communicate effectively with colleagues and customers.

Responsibilities

• Lead a management team to ensure excellent service.
• Maximize sales and maintain safety and compliance.

Skills

Management Skills

Team Building

Customer Service

Communication

Education

High School Diploma

Job description

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About the role

Availability Window

1. Days: Sun 22:00:00 - 07:00:00
2. Days: Mon 22:00:00 - 07:00:00
3. Days: Tue 22:00:00 - 07:00:00
4. Days: Wed 22:00:00 - 07:00:00
5. Days: Thu 22:00:00 - 07:00:00
6. Days: Fri 22:00:00 - 07:00:00
7. Days: Sat 22:00:00 - 07:00:00

Shift Pattern: Varies from day to day but are planned in advance.

Tesco will only recruit individuals who have passed the school leavers age.

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

You will be responsible for

Becoming a manager in a Tesco store gives you a driving role in Serving Britain's Shoppers a Little Better Every day.

As a Lead Manager, you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.

It's a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.

You'll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.

We'll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone's in the right place at the right time.

This role is what management should be: out of the office and leading from the front - on the store floor with your colleagues and customers.

You will need

Do you have the attitude, aptitude and aspiration to be a great retail manager?

It's a role for those who love retail - but above all we need you to put people at the heart of everything you do. You will be:

• Talking to colleagues, to share and encourage new ideas and best practice.
• Being warm and welcoming, taking time to recognise and listen to others.
• Building a strong team spirit and a network of relationships that stretches beyond the store.

Our best and most inspiring leaders have a natural ability to:

• Look ahead and seize opportunities.
• Act quickly to do what's right for colleagues and customers.
• Thrive on change and lead people through it together.
• Know how to be at your best - and exceed expectations.

What's in it for you?

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
• Uniform provided and policies to support you for all of life's moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.