Lead Maintenance Technician

ZipRecruiter; Lancaster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A property maintenance company is seeking a full-time Maintenance Supervisor based in Lancaster, PA. The role involves conducting inspections, managing budgets, coordinating subcontractors, and ensuring quality maintenance services. Candidates should have experience in maintenance and strong communication skills, with a commitment to client satisfaction.

Benefits

Medical and dental insurance

Simple IRA with up to 3% company match

Negotiable Paid Time Off

Qualifications

• 3-5 years in a maintenance role, 2 years in a supervisory capacity.
• Must have strong verbal and written communication skills.

Responsibilities

• Conduct property inspections weekly and document findings.
• Prepare estimates for maintenance projects and assist in budgeting.
• Oversee subcontractors and review invoices for compliance.

Skills

Maintenance Management Software

Communication

Tools

Microsoft Office

Job description

Location: Must live within a 30-minute drive from downtown Lancaster, PA

Reports To: Owner

Department: Maintenance

Employment Type: Full-Time

Core Responsibilities

1. Property Inspections & Documentation: Conduct weekly exterior and monthly interior inspections of all assigned properties to assess maintenance needs and identify potential issues. Utilize maintenance management software to document findings, take photographs, and generate detailed reports.

2. Estimates & Budgeting: Prepare accurate estimates for maintenance projects, including labor, materials, and equipment costs. Assist in budgeting and cost control to ensure projects are completed within financial parameters.

3. Subcontractor Oversight: Coordinate and oversee subcontractors performing specialized tasks, ensuring quality and adherence to timelines. Review and approve subcontractor invoices for accuracy and compliance with agreed terms.

4. Materials Management: Order, purchase, and pick up materials required for maintenance tasks. Maintain inventory of supplies and equipment, ensuring availability and proper storage.

5. Vehicle Operation: Operate company vehicles to transport materials and equipment to job sites. Use personal vehicle when necessary for tasks not requiring a company vehicle.

6. Field Labor & Supervision: Perform hands-on maintenance tasks, including lawn care and upkeep of lawn equipment and maintenance storage area, trash removal, and snow removal. Must be able to perform general handyman tasks including lock changes, boarding up windows, painting, basic drywall repair, basic plumbing and electrical knowledge; prior experience is preferred but not required with alarm and sprinkler systems.

7. Communication & Coordination: Maintain regular email communication with property occupants regarding maintenance schedules and updates. Coordinate with clients and staff to ensure timely completion of maintenance tasks.

8. Client Interaction & Problem Solving: Serve as a forward-facing representative, engaging directly with clients to address concerns and provide updates. Demonstrate exceptional problem-solving skills to resolve maintenance issues promptly and effectively.

9. On-Call Availability: Be available for on-call duties, including weekends, as required. At least 2 weeks a month on call 24/7 for response to urgent maintenance concerns at the properties.

Qualifications & Skills

1. Experience: Minimum of 3–5 years in a maintenance role, with at least 2 years in a supervisory capacity.

2. Technical Skills: Proficient in using maintenance management software and basic computer applications, including Microsoft Office.

3. Certifications: Valid driver's license and clean driving record.

4. Physical Requirements: Ability to lift over 50 lbs and walk 10–15k steps per day.

5. Communication: Strong written and verbal communication skills.

6. Location Requirement: Must reside within a 30-minute drive from downtown Lancaster, PA.

Benefits - After 90-day training period

• Healthcare: Medical and dental insurance.

• Retirement: Simple IRA with up to 3% company match.

• Paid Time Off (PTO): Vacation and holidays are negotiable based on experience and tenure.

Company Description: Gatehouse Management is a full-service property maintenance company serving residential and student housing in Lancaster, PA.