Lead Maintenance Engineer

ZipRecruiter; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in real estate is seeking a Lead Maintenance Engineer in Epsom, UK. The role involves delivering high-quality maintenance services, ensuring compliance with regulations, and fostering positive client relationships. Candidates should hold relevant certifications and possess strong communication and leadership skills.

Qualifications

• Experience in Facilities Management/Maintenance Engineering is essential.
• Knowledge of emergency response and environmental programs is required.
• Contract and supplier management skills necessary.

Responsibilities

• Manage planned and reactive work requests effectively.
• Supervise third-party contractors and ensure compliance with policies.
• Participate in the callout rota for urgent and emergency responses.

Skills

Facilities Management

Customer-focused

Strong communication skills

Self-motivated

Resourceful

Decisive decision-maker

Education

Degree in Electrical or Mechanical discipline

18th Edition certification

IOSH or equivalent health & safety training

Tools

CAFM system

Job description

Job Description: Lead Maintenance Engineer

Job ID: 225149

Posted: 20-Jun-2025

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Engineering/Maintenance

Location: Epsom - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

CBRE is the global leader in real estate services, employing over 70,000 people across 48 countries. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.

Global Workplace Solutions (GWS) is a division of CBRE that provides comprehensive services to corporate occupiers of commercial real estate across EMEA, redefining the workplace as a strategic advantage for our clients.

Job Title: Multi-Skilled Engineer

CBRE GWS is seeking a Lead Engineer based in Epsom, Surrey. This site-based role involves delivering professional, compliant services to our client, managing planned and reactive work requests, and working closely with the site and account teams to provide top-tier service.

Role Responsibilities:

• Meet all technical KPI’s and SLA’s for planned and reactive activities
• Conduct ongoing condition reporting via CAFM system and update LCAM data
• Proactively raise work orders for corrective maintenance and PPMs
• Keep site records up to date and audit-ready, prioritizing statutory tasks
• Follow all CBRE policies and processes
• Deliver activities professionally, enhancing customer experience
• Participate in callout rota for urgent/emergency responses
• Support outside normal hours and other sites as needed
• Report delays to the Facilities Manager for rescheduling or escalation
• Supervise third-party contractors, review safety documentation, and issue permits
• Report safety concerns via 'unsafe acts/conditions' cards
• Assist with project work overlapping operational delivery
• Maintain site consumables to prevent delays
• Manage professional email correspondence promptly
• Attend training and meetings as scheduled

Experience and Qualifications:

• Experience in Facilities Management/Maintenance Engineering
• 18th Edition certification
• Experience with Reactive and PPM maintenance
• Degree or qualification in Electrical or Mechanical discipline
• Customer-focused with a commitment to continuous improvement
• Knowledge of emergency response, standby, and call-out protocols
• Understanding of utilities and environmental programs
• IOSH or equivalent health & safety training
• Strong contract and supplier management skills
• Excellent communication skills at all levels
• Self-motivated, resourceful, proactive
• Decisive and confident decision-maker
• Desirable: Water hygiene (L8), BMS controls, HVAC experience