Lead Kitchen Porter — High-Volume Banqueting

InterContinental London – The O2 - Arora Group; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Free meals on duty

Discounted employee friends & family

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

UK attraction discounts @ Merlin Enter

Life assurance scheme

Wage stream

Employee assistance programme

Arora star employee recognition

Long service recognition

Job summary

InterContinental London - The O2 on Greenwich Peninsula is seeking a Kitchen Porter Supervisor to lead a team of Porters and ensure top standards of cleanliness and safety across the back of house. You will drive health, food safety and COSHH compliance while managing staffing levels for busy service periods.

The role requires strong leadership, exceptional communication, and experience in high-volume operations including banqueting.

Qualifications

• Excellent communication and interpersonal skills.
• Exceptional attention to detail and a drive to maintain high food quality standards.
• Strong leadership and motivational abilities.
• Resilience and a proactive approach to problem-solving.
• Approachable and positive manner with a "can do" attitude.
• Experience of high-volume operations including banqueting.
• This is a supervisory role and requires previous experience at the same level
• Dealing with large volume events
• Previous auditing experience.

Responsibilities

• Lead and inspire a team of Kitchen Porters to exceed in their roles while adhering to Health & Safety, Food Safety and COSHH regulations.
• Dishwashers are maintained to a high level of cleanliness daily.
• Ensure that all waste containers are cleaned as per the cleaning records
• Ensure that all areas managed by the Kitchen are kept to the correct level of cleanliness
• Adhere to Health, Safety and Hygiene regulations and legislation
• Ensure all staff is trained on correct usage of chemicals and cleaning equipment.
• Ensure COSHH cupboards are stocked correctly and kept tidy.
• Manage the Centres supply of cleaning chemicals by communicating all orders as required in line with budget.
• Ensure sufficient levels of staff are scheduled to work in line with business needs taking into account staff requests.
• Manage and record all check lists and cleaning schedules daily/weekly and are correctly followed.
• Actively manage and encourage your KPs ensuring that company expectations are adhered to at all times.
• Hold weekly team meetings maintain levels of communication across the team.
• Report any near misses and accidents to the BOH Manager

Skills

Leadership

Communication

Attention to detail

Problem solving

Team motivation

Auditing experience

High-volume operations

Banqueting experience

Job description

InterContinental London - The O2 on Greenwich Peninsula is seeking a Kitchen Porter Supervisor to lead a team of Porters and ensure top standards of cleanliness and safety across the back of house. You will drive health, food safety and COSHH compliance while managing staffing levels for busy service periods.

The role requires strong leadership, exceptional communication, and experience in high-volume operations including banqueting.