Lead IT Planning & Performance Manager

Phoenix Group Holdings; City of Edinburgh; Hybrid; GBP 55,000 - 80,000; Full time

Job summary

Join Phoenix Group as a Lead IT Planning & Performance Manager to oversee Group IT's operational efficiency and performance. This pivotal role involves leading a team, managing resources, and aligning IT strategies with business objectives, all in a supportive environment that values diverse experiences.

Benefits

16% bonus up to 32%

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Career breaks

Income protection

3x volunteering days

Qualifications

• Extensive experience in business/operational management.
• Knowledge of IT functions and operating models.
• Experience in leading organisational change.

Responsibilities

• Lead a team to deliver outputs and ensure effective operations.
• Articulate strategic objectives and ensure alignment with objectives.
• Deliver regular performance reporting and manage IT resources.

Skills

Business management

Stakeholder management

Communication skills

Organisational change

Job description

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Lead IT Planning & Performance Manager, Edinburgh

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Client:

Phoenix Group Holdings

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

48edfd133963

Job Views:

4

Posted:

16.07.2025

Expiry Date:

30.08.2025

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Job Description:

We have an incredible opportunity to join us here at Phoenix Group as a Lead IT Planning and Performance Manager to join our performance and commercial function.

Job Type:Permanent

Location: This role could be based in either our Birmingham, Telford, London or Edinburgh offices with time spent working in the office and at home.

Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Closing Date: 24/07/25

Salary and benefits: £55,100 to £80,000 (depending on experience and skills)plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role

IT Performance and Commercial function is part of Group IT and is responsible for overseeing and ensuring that Group IT operates effectively as a business. The function is made up of a number of core disciplines; IT Planning & Performance, IT Finance Management & Control, IT Risk & Assurance and IT Strategic Supplier Management.

The Lead IT Planning & Performance Manager will drive the first of these disciplines ensuring an effective operational heartbeat across the function. The role holder will help shape and document the strategic and operational prioritiesof Group IT as a function ensuring alignment with wider organisational objectives; manage effective measurement and tracking of functional performance; facilitate robust workforce management strategies and plans; lead and support building the Group IT culture with informed, motivated and engaged colleagues.

Key accountabilities include:

Operational Leadership: responsible for leading a small team in the delivery of all of the outputs and outcomes under their accountability, ensuring appropriate support, development, and processes are embedded to deliver against their core areas of accountability

Group IT Operating Model – providing independent oversight and visibility of the Operating Model, ensuring inter-departmental roles and responsibility are clear both within IT and the wider Business

Group IT Planning -articulating the strategic objectives and vision of Group IT and ensuring there is a robust Group IT Business Plan

Group IT Performance Reporting - delivering regular reporting, scorecards, monthly COO updates and executive reporting

Resource Management & Operational Capacity -ensuring demand for IT resources is fully understood and matched with suitable supply.

Communication and Engagement- highlighting successes and championing Group IT Services to drive higher levels of colleague engagement

What are we looking for?

• Extensive experience of business / operational management - strategy development, business planning, reporting etc
• Demonstrable knowledge and understanding of how IT functions operate - operating models, frameworks, practices
• Experience of successfully leading and supporting organisational change
• Excellent stakeholder management, able to influence thinking at a senior level using exceptional verbal and written communication skills
• Familiarity with the commercial dynamics of a large scale internal IT function
• Passionate about using external insights to shape and develop strategic and operational priorities

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.