Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality brand in Cardiff seeks a General Manager to inspire teams and ensure exceptional guest experiences. The role emphasizes emotional intelligence, financial acumen, and team development. Join a vibrant culture that values individuality and inclusivity.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

50% off meals outside of work

26 weeks full pay for parents

Recognition awards

Qualifications

• Experience in creating a positive work culture.
• Strong focus on guest experiences and team development.

Responsibilities

• Inspire team to exceed guest expectations and drive performance.
• Coach and develop team for excellent results.

Skills

Emotional Intelligence

Coaching

Financial Acumen

Problem Solving

Job description

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Lead Hospitality Innovator (Hiring Immediately), Cardiff

Client: Wagamama

Location: Cardiff, United Kingdom

Job Category: Other

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EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it "be you, be Wagamama." We are looking for a General Manager to join us on our journey to nourish both body and soul.

The Role |

As a General Manager, you will inspire your team to exceed guest expectations, maintain high standards, and drive restaurant performance. You will coach and develop your team to achieve their best while delivering excellent results.

We Are Looking For Someone Who |

• Prioritizes creating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Is dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, either through personal efforts or by empowering your team.
• Possesses strong financial acumen, including budgeting, inventory and labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focuses on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• Cares about creating an environment where your team feels respected and belongs, enabling them to thrive in their roles and careers.
• Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then We’d Love to Hear From You

What’s In It For You |

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to try our new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide "Love Above the Door" legend

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.