Lead, Global Market Access & Pricing

Astellas Pharma Inc.; United Kingdom; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading pharmaceutical company in the UK is seeking a Global Content & Knowledge Management Specialist to implement HR communication strategies and manage knowledge content. This role offers a hybrid work model based in Addlestone and requires strong stakeholder management and change management skills. Ideal candidates will have HR documentation experience and a Bachelor's degree in Human Resources.

Benefits

Opportunities for continuous development

An inspiring work climate

A challenging, diversified job

Qualifications

• Experience creating, editing, and publishing knowledge articles.
• Strong prioritization skills and ability to meet deadlines.
• Collaborative and proactive in nature.

Responsibilities

• Implement the Knowledge and Communication Management Strategy for Workforce Services.
• Develop documents and governance to ensure HR policies are updated.
• Promote a Continuous Improvement mindset within People Services.

Skills

Experience in a similar role within a global organization

Proven experience creating HR documentation for employees and managers

Strong stakeholder management skills

Strong change management experience

Experience in improving employee engagement

Education

Bachelor’s degree in Human Resources or equivalent

Tools

ServiceNow

Job description

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Description

Lead, Global Market Access & Pricing

About Astellas: At Astellas, we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions. We work directly with patients, doctors, and healthcare professionals on the front line to ensure patient and clinical needs guide our development activities at every stage. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. Patient Centricity isn’t just a buzzword at Astellas — it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team, or division. We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their caregivers, ensuring our medicines continue to provide meaningful outcomes. Beyond medicines, we support stakeholder communities to drive initiatives that improve awareness, education, access, and standards of care.

The Opportunity: As the Global Content & Knowledge Management Specialist, you will be responsible for implementing the Knowledge Management and Communication Management Strategy for Workforce Services. Your focus will be on ensuring the accuracy of content within the HR Knowledge Base (myHR portal) by collaborating with global content specialists to create and transform content. You will report to the Global HR Workforce Services Lead and work closely with other HR teams and the business. This position is based in Addlestone, UK, with a hybrid working model.

Key Activities:

1. Develop documents, controls, and governance to ensure HR policies, processes, and related documents are properly updated, stored, and published.
2. Establish and approve a communications and engagement strategy for Workforce Services, managing its implementation and reviewing effectiveness.
3. Lead the Value Team within the GBS Employee Experience Pod to ensure content management consistency within HR and GBS, within an agile framework.
4. Prepare knowledge content for chatbot/AI technology implementation.
5. Promote a Continuous Improvement mindset by acting as a Change Agent, training, and encouraging initiatives at all levels of People Services.
6. Communicate knowledge updates to HR stakeholders and impacted parties across Astellas as needed.

Essential Knowledge & Experience:

• Experience in a similar role within a global organization.
• Proven experience creating HR documentation for employees and managers.
• Experience creating, editing, and publishing knowledge articles in ServiceNow.
• Strong change management experience, especially in workforce communication strategies.
• Experience in improving employee engagement.
• Strong stakeholder management skills and the ability to influence without authority.

Preferred Experience:

• Understanding of implementing AI/Technology within HR.
• Methodological, with strong prioritization skills and ability to meet deadlines.
• Collaborative and proactive in nature.
• Candidates available to join immediately are highly preferred.

Education: Minimum Bachelor’s degree in Human Resources or equivalent.

Additional Information:

• This is a fixed-term maternity cover contract.
• Based in Addlestone, UK, following a hybrid work model with at least 1 day per quarter in the office.

What We Offer:

• A challenging, diversified job in an international setting.
• Opportunities for continuous development.
• An inspiring work climate.

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.