Lead Generation Team Leader

JR United Kingdom; Doncaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail group in home improvement is seeking a Lead Generation Team Leader to launch and grow their telemarketing department in Doncaster. You will manage a team, conduct outbound calls to generate leads, and engage with potential customers via social media and online chat. The ideal candidate is confident and has experience in telemarketing management. This full-time role offers a competitive salary plus commission.

Benefits

Competitive Salary + Commission Structure

25 days Holiday + Bank Holidays

Health cash plan

Pension Scheme

Personal development programmes

Free parking

Qualifications

• Previous experience in telemarketing or telesales management.
• Confident, persuasive communicator with strong interpersonal skills.
• Self-motivated and target-driven.

Responsibilities

• Manage and develop a team of lead generation executives.
• Conduct outbound calls to potential customers.
• Engage with customers in a professional and friendly manner.
• Monitor social media comments to generate leads.
• Manage online live chat to capture enquiries.

Skills

Management experience

Outbound communication

Interpersonal skills

Results-oriented mindset

Customer engagement

Job description

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Lead Generation Team Leader
Competitive Salary + Commission Structure
Doncaster
Full time

Commission Structure | 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Personal development programmes through courses and training | Free parking
About us:

We are a group of six retail brands operating across the North of England and Cumbria, forming part of a £60 million turnover group. As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, were committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Our approach is rooted in delivering exceptional customer service.

Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities. If youre passionate about making a difference and want to be part of a team that values your ideas and hard work, wed love to hear from you.

About the Role:

This is a fantastic opportunity for an enthusiastic and self-motivated Lead Generation Team Leader to launch and grow the telemarketing department. As the Team Leader, you will be responsible for growing the team, managing executives and making outbound calls to generate new leads, book appointments, and promote our range of home improvement products.

The role also includes overseeing and contributing to lead generation through digital channels, responding to social media comments, engaging with potential customers to drive interest, and managing online live chat to capture enquiries and convert them into qualified leads.

Responsibilities:

• Conduct outbound calls to potential customers to introduce Clearview Home Improvements products and services. These customers are either previous customers or requested information online.
• Manage, coach, and develop a team of lead generation executives to build a high-performing department focused on exceeding targets.
• Engage with customers in a professional and friendly manner, building rapport and creating a positive impression.
• Accurately capture customer details and schedule follow-up appointments for the sales team.
• Monitor and respond to social media comments and messages to identify sales opportunities and generate leads.
• Manage and support online live chat interactions, providing timely and helpful responses to convert enquiries into qualified leads.
• Overcome objections effectively and confidently promote our home improvement solutions.
• Work towards achieving set targets and key performance indicators (KPIs).
• Provide feedback on customer responses and contribute to improving marketing strategies.

What we are looking for:

This is an excellent opportunity for individuals who are confident, chatty, and persuasive, with a passion for customer engagement and have management experience in the industry. You will have the following:

• Previous experience in a management role in telemarketing, telesales, or a similar sales role.
• Confident, outgoing, and persuasive communicator with excellent interpersonal skills.
• Self-motivated and target-driven with a results-oriented mindset.
• Ability to handle objections and maintain a positive attitude.
• Strong verbal communication skills and the ability to articulate product features clearly.
• Comfortable working in a fast-paced, high-energy environment.

If the above sounds like you, we would like to hear from you!

How to apply:

Ready to start your career with us? Apply by submitting your latest CV.