Lead Game Analyst - Old School RuneScape

Jagex: The RuneScape Company; Cambridge; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Private Healthcare

Pension contributions

Employee Assistance Programme & onsite

Life Insurance

Discretionary annual performance bonus

Enhanced family leave policies

Flexible working hours

25 days annual leave

Job summary

Jagex: The RuneScape Company in Cambridge is seeking a Lead Analyst for Old School RuneScape. You will lead a team of analysts, partnering with Product, Design, Engineering, and senior leadership to turn data into actionable recommendations that shape the roadmap.

The role blends technical expertise with leadership to place data at the heart of decision-making across live-service games, driving player engagement, retention, and business outcomes.

Qualifications

• Experience leading or mentoring analysts within analytics or data-focused environments.
• Strong SQL skills and experience with large datasets and data cleansing.
• Understanding of video game player behaviours, especially MMORPGs.
• Familiarity with data platforms such as AWS, Snowflake, and OLAP.
• Experience using data visualization tools like Tableau or Power BI.
• Excellent stakeholder management and ability to communicate complex findings clearly.

Responsibilities

• Lead, mentor, and develop a team of Product Analysts.
• Build relationships with Old School RuneScape teams to understand product strategy and player needs.
• Deliver insights that influence product strategy, features, and roadmaps.
• Transform complex data into clear, actionable recommendations for decision-making.
• Query and interpret large datasets to identify opportunities to improve engagement and retention.
• Collaborate with Engineering and Design to enhance game telemetry and data collection.
• Define data requirements with central Data teams and evolve data products.

Skills

Leadership

SQL

Data governance

Stakeholder management

Mentoring

Communication

Tools

AWS

Snowflake

Tableau/Power BI

Job description

Office location: Cambridge, UK – This position offers flexible working options, including predominantly remote work. However, applicants should be based (or willing to relocate) within a comfortable commuting distance of our office to attend onsite as required.

Are you a data-driven leader who wants to transform player behaviour into meaningful insights that shape the future of one of the world’s most iconic MMORPGs?

As Lead Analyst on Old School RuneScape, you’ll lead a team of analysts responsible for uncovering the insights that drive better player experiences, smarter product decisions, and long-term business success. Working closely with Product, Design, Engineering, and senior leadership, you’ll help shape the roadmap of Old School RuneScape by turning complex data into clear, actionable recommendations.

This is a highly influential role where you’ll combine technical expertise, analytical thinking, and leadership to ensure data sits at the heart of decision-making across one of gaming’s most successful live service titles.

What you’ll be doing:

• Lead, mentor, and develop a team of Product Analysts, fostering a culture of curiosity, collaboration, and analytical excellence.
• Build strong relationships with Old School RuneScape teams to develop a deep understanding of product strategy, player needs, and business priorities.
• Deliver insights and business intelligence that directly influence product strategy, feature development, and roadmap planning.
• Transform complex datasets into clear recommendations that support better decision-making across Product, Design, and Leadership.
• Query, analyse, and interpret large datasets to uncover opportunities to improve player engagement, retention, and overall game experience.
• Partner closely with Engineering and Design teams to develop and enhance game telemetry and data collection.
• Collaborate with central Data teams to define data requirements and contribute to the evolution of shared data products.
• Develop deep knowledge of Old School RuneScape’s gameplay systems, mechanics, and player behaviours to provide meaningful context to analysis.
• Champion data-driven thinking across the game team and promote best practices in analytics and reporting.

What we’re looking for:

• Experience leading or mentoring analysts within an analytics, business intelligence, or data-focused environment.
• Strong SQL skills and experience working with large datasets and data cleansing techniques.
• A demonstrable understanding of video game player behaviours, particularly in MMORPGs.
• Familiarity with modern data platforms and architectures such as AWS, Snowflake, and OLAP technologies.
• Experience using data visualisation tools such as Tableau, Power BI, or similar.
• Strong analytical and problem-solving skills with the ability to communicate complex findings clearly to both technical and non-technical stakeholders.
• Excellent stakeholder management skills and the ability to influence decision-making across multiple disciplines.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

• Private Healthcare, including Dental Plan.
• Minimum 6% Pension contributions.
• Employee Assistance Programme & onsite Counselling.
• Life Insurance.
• Discretionary annual performance bonus.
• Enhanced family leave policies from day 1.
• Flexible working hours.
• 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Inclusion & AccessibilityStatement

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.

About Jagex:

We are Jagex: The RuneScape Company- home to one of gaming’s most enduring success stories. We create deep, community-powered games with worlds that evolve, inspire, and endure. Our flagship MMORPG franchise, RuneScape has welcomed over 300 million player accounts, inspiring generations of players across PC and mobile for 25 years.

As we begin our 26th year, we are accelerating our strategy to expand RuneScape into a broader ecosystem of forever games and connected experiences, grounded in a renewed commitment to integrity and fair play. This includes the reduction of monetisation mechanics, as well as the launch of RuneScape: DragonWilds into Steam Early Access in 2025 representing a major step in building a multi-genre future for the RuneScape universe. We remain focused on building enduring worlds, empowering player-led innovation, and laying the foundations for the boldest era in RuneScape’s history. For more information, visit www.jagex.com.

Headquartered in Cambridge, United Kingdom, We are home to passionate creators, storytellers, engineers, and even a few dreamers, all united by a single mission- to shape the future of online worlds and empower players to make them their own. We’re looking for people to join us who share our ambitions & values - We foster an inclusive workplace built on trust, autonomy, and a shared passion for creating experiences which inspire our communities. Our values guide everything we do: We Embrace Fellowship by collaborating and sharing openly. We Hone our Craft by always learning and improving; We Honour our Vows by being honest and transparent; We are our Customers’ Heroes by striving to understand our team & player needs, and We Seize The Day by making the most of every opportunity.

Join us. The next era of RuneScape - and the next chapter of Jagex: The RuneScape Company - starts now.

We are committed to providing equal opportunities and creating an environment where everyone can thrive. We welcome applications from all backgrounds, and we recruit, develop, and promote based on merit and ability.

If you require any reasonable adjustments to support you during the recruitment process, please let us know when you’re invited to interview.