Lead Freight Forwarding Ops: Build & Scale NI Team

3D Personnel Ltd; Greater London; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Real career development

Entrepreneurial environment

International reach

Job summary

3D Personnel Ltd is helping to recruit for a Freight Forwarder / Operations Manager in Derry, Northern Ireland. The role is hybrid, full-time, and focuses on building the local desk while overseeing day-to-day freight forwarding operations across road, sea, and air.

You will own client relationships, negotiate with suppliers and carriers to protect margin, and lead a small team. You will also drive process improvements and stay ahead of customs and regulatory changes to maintain competitive

Qualifications

• 5+ years in freight forwarding, logistics coordination, or supply chain operations.
• Proven leadership in an operational or client-facing logistics role.
• Strong grasp of international shipping, incoterms, customs, and documentation.

Responsibilities

• Run day-to-day freight forwarding operations (road, sea, air) with focus on on-time and cost efficiency.
• Own client accounts and grow them, not just service them.
• Manage international shipments: customs clearance, carrier bookings, documentation.

Skills

Leadership

Client relationships

Communication

Negotiation

Prioritisation

Attention to detail

Problem solving

Team coaching

MS Office

Tools

CargoWise

SAP

Job description

3D Personnel Ltd is helping to recruit for a Freight Forwarder / Operations Manager in Derry, Northern Ireland. The role is hybrid, full-time, and focuses on building the local desk while overseeing day-to-day freight forwarding operations across road, sea, and air.

You will own client relationships, negotiate with suppliers and carriers to protect margin, and lead a small team. You will also drive process improvements and stay ahead of customs and regulatory changes to maintain competitive