Lead Fire and Security Engineer

OCS; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Award-winning employer

Digital learning

Retail perks

Professional growth

Flexible pay

Job summary

OCS UK & Ireland is seeking a proactive facilities management professional to lead first-line service, reactive maintenance, and small works for internal and external clients in London. The role requires strong fire and security knowledge, supervisory experience, and a background in building services engineering.

You will manage planned maintenance, upgrades, and contractor activities, ensuring KPI targets and contract SLAs are met, and contribute to planning, reporting, and financial

Qualifications

• Must have fire and security knowledge/experience.
• Extensive operational supervisory experience.
• Technical expertise in a building services engineering discipline.
• IT literacy with Word, Excel and project management tools.

Responsibilities

• Carry out and supervise planned preventative maintenance activities.
• Upgrades and system repairs.
• Modifications in line with contract requirements.
• Supervision of engineers and subcontractors.
• Regularly meet clients to discuss KPIs and SLAs.
• Assist with business planning, objectives and targets; review performance figures.
• Lead annual performance appraisals for operatives under supervision.
• Ensure contract policies and standards are followed and IMS system used.

Skills

Fire and security knowledge

Supervisory experience

Building services engineering

IT literacy

Full driving licence

Tools

Word

Excel

Project management tools

Job description

About The Role

Working within EMCOR UK who are now part of OCS UK & I group

Job Purpose

Responsible for first-line service, reactive maintenance, and small works modifications for internal and external clients. Strong knowledge of CCTV, access control, security systems, automatic fire systems, fire extinguishing, and fire aspiration alarm systems required

What you'll do

• Carry out and supervise planned preventative maintenance activities
• Upgrades and system repairs
• Modifications in line with contract requirements
• Supervision of engineers/specialist subcontractors
• Regular communication with the client on Key Point Indicators, and service level agreements
• Assist with annual business plan, objectives and operational targets. Regularly reviewing actual performance figures and implementation of actions to ensure that financial targets are met.
• Agree, regularly and undertake an annual performance appraisal, setting out and reviewing objectives for each operative under direct control.
• Able to identify, initiate and effectively resolve any service delivery and key performance indicators issues for each contract under supervision.
• Ensure that policies, procedures and standards and adhered to in order to main the integrity of the contract portfolio, with on-going operational activities implemented as directed by the Service Centre Manager.
• Regularly meet with customers in support of sustaining the value and quality of EMCOR’s existing contractual business, responding effectively to contractual and commercial problems arising from contracts.
• Assist the Service Centre Manager in order to develop a clear plan for expanding and enhancing the value of EMCOR’s business within the existing contracts.
• Supervision of sub-contractors and the procurement of materials within bounds of existing EMCOR preferred supplier’s framework.
• Ensure accurate and timely invoicing of all contracts related works.
• Production of monthly reports as dictated by the Service Centre Manager to include reactive and planned works.
• Production and upkeep of all the specified contract documentation.
• Manage the Work in Progress effectively. No single work order to be open longer than 90 days.
• Supervision of all the health, safety, security, environmental and technical compliance issues that affect our customers and employees.
• Partake on the on call arrangement and ensure the call out roster is in place and fully covered at all times.
• Assist the Service Centre Manager with the welfare of all staff to include identification of training requirements.
• Ensure the company IMS System and EMCOR.net is used by all staff.
• Must be prepared to carry out reasonable request or instruction issued by the Contracts Manager in order to assist in the effective administration and management of the portfolio

Who you'll be

• Must have Fire and Security knowledge/experience
• Extensive operational supervisory experience.
• Technical expertise and qualification in a Building Services related engineering discipline.
• Smart presentable appearance and a good team player.
• Knowledge of key operational procedures (planned maintenance systems, quality and health and safety, JDE and JDE Financial reporting).
• IT Literacy (Word, Excel and Project Management Tools).
• Working supervisor role (approx. 70% hands-on, 30% administration), with progression toward a non-working supervisory position as the division develops.
• Be self-motivated, flexible in approach to all duties and able to work on own initiative.
• Good sound knowledge and understanding of commercial and contractual issues.
• Experience with large commercial clients and multiple manufacturers is beneficial.
• Valid Full driving licence.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.