Lead Fire and Security Engineer

ZipRecruiter; Birmingham; On-site; GBP 42,000; Full time

Job summary

A fire and security services company in Birmingham is looking for an experienced Lead Service Engineer. In this role, you will conduct service visits, manage fire and security systems, and provide support to junior engineers. The position offers a £42,000 base salary, paid overtime, a company vehicle, and training opportunities. Ideal candidates should have proven experience and knowledge of relevant British Standards.

Benefits

Paid overtime

Company van (private use allowed)

Healthcare cashback scheme

25 days holiday plus bank holidays

Qualifications

• Proven experience in fire and security service engineering.
• Strong knowledge of British Standards (e.g. BS5839, SP203) and SSAIB regulations.
• Full UK manual driving licence (maximum 6 points).

Responsibilities

• Carry out service visits, fault finding, and remedial works.
• Communicate effectively with customers regarding service outcomes.
• Support and supervise junior engineers when required.

Skills

Problem-solving skills

Attention to detail

Communication skills

Interpersonal skills

Teamwork

Job description

Overview

Lead Service Engineer - Fire & Security Systems – Location: Birmingham & Midlands Region. Employment Type: Full-Time, Permanent. Salary: £42,000 + Overtime + Company Benefits. Company Vehicle Provided.

Are you an experienced Service Engineer ready to step into a Lead role? This is a fantastic opportunity to join a growing, team-oriented fire and security business that values professionalism, development, and a strong culture.

Responsibilities

• Carry out service visits, fault finding, and remedial works across fire and security systems.
• Communicate effectively with customers regarding service outcomes and next steps.
• Maintain van stock to maximise first-time fix rates.
• Identify non-conformances and report recommendations for quotations.
• Respond to emergency calls within agreed timeframes.
• Support and supervise junior engineers when required.
• Complete all documentation accurately and in line with company standards.

Requirements

• Proven experience in fire and security service engineering.
• Strong knowledge of British Standards (e.g. BS5839, SP203) and SSAIB regulations.
• Excellent problem-solving skills and attention to detail.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Full UK manual driving licence (maximum 6 points).

Benefits

• £42,000 base salary plus paid overtime and standby fees.
• Company van (private use permitted) and fuel card.
• Company phone and PPE provided.
• Enhanced DBS check covered.
• 22 days holiday plus bank holidays (rising to 30 days with service).
• Healthcare cashback scheme (optional).
• Structured training and development plan (including GENT integration training).
• Monthly engineer breakfast meetings.
• Christmas party with hotel accommodation.

Working Hours

Monday to Friday: 08:30 - 17:00. Overtime available (evenings, weekends, bank holidays) at enhanced rates.