Lead Facilities Contract Support

Biological Consulting Europe Ltd; Stockport; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

An established industry player is seeking a Lead Facilities Contract Support to enhance their operations in Stockport. This pivotal role involves overseeing contract performance, ensuring financial accountability, and fostering strong client relationships. You will lead a dedicated team, driving operational excellence and compliance while providing insightful financial analysis to support decision-making. The role offers hybrid working arrangements and a competitive salary package, making it an exciting opportunity for those looking to make a significant impact in facilities management. If you have a passion for leadership and client support, this position could be your next career move.

Benefits

25 days annual leave plus bank holidays

Generous workplace pension scheme

Training, development & progression opportunities

Qualifications

• Proven expertise in facilities management with significant P&L accountability.
• Exceptional client relationship and communication skills.

Responsibilities

• Oversee P&L performance and ensure profitability across contracts.
• Act as the primary point of contact for clients and build strong relationships.
• Lead and mentor a team of contract support professionals.

Skills

Financial Management

Client Relationship Management

Team Leadership

Operational Excellence

Compliance Knowledge

Job description

Lead Facilities Contract Support - Stockport - Global Facilities Management Client: Blue Chip & Commercial

CBW Staffing Solutions are recruiting for a Lead Facilities Contract Support on behalf of our global facilities management client based in Stockport, Greater Manchester. Working closely with the Senior Management team, hybrid working arrangements are available for the right candidate.

As the Lead Contract Support, you will play a pivotal role in supporting the delivery of high-quality facilities management services. You’ll oversee contract performance, drive financial accountability, and ensure seamless coordination between operations, finance, and clients.

Package:

1. Competitive salary between £34,000 - £38,000 per annum (depending on experience)
2. Core hours are Monday - Friday (40 hours per week)
3. 25 days annual leave plus bank holidays
4. Generous workplace pension scheme
5. Training, development & progression opportunities

Responsibilities:

1. Financial Management: Oversee P&L performance, track costs, and ensure profitability across contracts. Provide insightful financial reporting and analysis to drive informed decision-making.
2. Client Support: Act as the primary point of contact for clients, ensuring expectations are met or exceeded. Build strong, lasting relationships and foster trust and collaboration.
3. Team Leadership: Lead and mentor a team of contract support professionals, ensuring they deliver exceptional results and continuously develop their skills.
4. Operational Excellence: Coordinate with operational teams to ensure service delivery aligns with contractual obligations. Identify areas for improvement and implement process enhancements.
5. Compliance and Reporting: Ensure adherence to all statutory and company policies. Deliver accurate and timely reports to both internal and client stakeholders.

Requirements:

1. Proven expertise in facilities management with significant P&L accountability.
2. Strong understanding of financial principles, budgets, and cost control.
3. Exceptional client relationship and communication skills.
4. Leadership experience with the ability to inspire and manage a team effectively.

Interested? Apply with a full & up to date CV or contact Aaron Rutter at CBW Staffing Solutions.